11th Grade English Teacher

• Aug 2017 - Present

Server

• Apr 2015 - Aug 2017

At Jack Astor's Bar and Grill, we believe in five set values: hospitality, authenticity, courage, quality and fun. We promise commitment, teamwork and a winning mindset as well as good preparation, support for success, clear and timely direction and a sense of belonging to all staff. I am a shift leader which means I am responsible for all servers on the floor during my shift to ensure that the quality of service remains commendable. I am also in charge of training many new staff members. At Jack Astor's Bar and Grill, we believe in five set values: hospitality, authenticity, courage, quality and fun. We promise commitment, teamwork and a winning mindset as well as good preparation, support for success, clear and timely direction and a sense of belonging to all staff. I am a shift leader which means I am responsible for all servers on the floor during my shift to ensure that the quality of service remains commendable. I am also in charge of training many new staff members.

Customer Service Representative

• Apr 2013 - Oct 2014

As a customer service representative, I administered purchases and returns. I helped customers find the items they were looking for as well as placing special orders for items we did not sell in the store. I was also trained minimally in the copy centre so I could cover breaks and support the copy staff with large orders. As a customer service representative, I administered purchases and returns. I helped customers find the items they were looking for as well as placing special orders for items we did not sell in the store. I was also trained minimally in the copy centre so I could cover breaks and support the copy staff with large orders.

Bilingual Customer Service Representative

• Apr 2013 - Sep 2013

As a bilingual customer service representative, I helped customers in French and English to find solutions to their technological issues. It was a wonderful summer job and at the end of the summer, I was invited back for the following year by the General Manager. As a bilingual customer service representative, I helped customers in French and English to find solutions to their technological issues. It was a wonderful summer job and at the end of the summer, I was invited back for the following year by the General Manager.