Server and Barista

• Jun 2023 - Present

Summer Camp Leader

• Jun 2023 - Aug 2023

Hostess

• Sep 2021 - Jul 2022

Greeted guests upon entry and directed them to seating according to personal preferences. Answered customer queries and reservation requests via phone with a high-resolution rate. Confirmed reservation bookings with guests 2 – 3 times per shift, to prevent overbookings and reduce cancellations. Assisted waitstaff during peak hours by delivering food, taking orders, putting orders into the system, and greeting tables. Established a positive rapport with customers, thereby increasing customer satisfaction. Maintained customer relationships by remembering regulars and thus increasing customer loyalty. Maintained a tidy waiting area. Sanitized surfaces and restocked menus, napkins and tableware. Show less

Cashier

• May 2021 - Sep 2021

Maintained a sound knowledge product inventory in order to assist and direct customers to the appropriate part of the store for items based on their needs. Greeted customers and created a friendly rapport during the checkout process. Scanned items and processed payments via cash and credit card. Educated customers on membership and rewards programs. Maintained a high level of customer satisfaction by effectively managing customer inquiries and resolving issues. Maintained a sound knowledge product inventory in order to assist and direct customers to the appropriate part of the store for items based on their needs. Greeted customers and created a friendly rapport during the checkout process. Scanned items and processed payments via cash and credit card. Educated customers on membership and rewards programs. Maintained a high level of customer satisfaction by effectively managing customer inquiries and resolving issues.

Office Assistant

• Aug 2020 - Nov 2020

Greeted customers upon entry, set them up for appointments and directed them for treatment. Assisted patients with completing required forms. Answered calls, scheduled appointments and answered inquiries. Provided a welcoming and friendly atmosphere to patients. Greeted customers upon entry, set them up for appointments and directed them for treatment. Assisted patients with completing required forms. Answered calls, scheduled appointments and answered inquiries. Provided a welcoming and friendly atmosphere to patients.