Experience

UN Women Deutschland

• International Affairs
• 1 - 100 Employee

• Assistentin des Vorstandes & Betreuung von Spender*innen

  • Mar 2021 - Present



DER Business Travel

• Bonn, Nordrhein-Westfalen, Deutschland

• Business Travel Consultant

  • Dec 2017 - Sep 2022



FCM travel solutions

• Bonn

• Business Travel Consultant

  • Jan 2016 - Sep 2022



UN Climate Change

• Germany
• International Affairs
• 400 - 500 Employee

• Travel Assistant

  • Jan 2014 - Dec 2015

  • Provide information & advice to units & staff on the available options for efficient & cost effective rates & schedules; liaise with the travel agent & the airlines to determine least expensive airfares; assist units in discussing & processing cost-sharing arrangements with other organizations • Calculate & establish entitlements based on UN rules for all travel (airfare, terminal expenses, daily subsidence, etc.); correspond with participants, experts & staff members to confirm travel itineraries using Amadeus Reservation System • Verify, create & process Travel Authorizations, Advances & Claim documents in accordance with the relevant administrative rules & regulations, for certification & approval by the authorized officers; responding to any queries & comments from the certifying or approving officer • Arrange for the timely issuance & renewal of UNLPs by UNOG Travel & Transportation Services; coordinate with various Embassies regarding provision of transit & short term visas & process Notes Verbales to this effect • Maintain data & information on all relevant parameters, such as numbers of participants, purpose & type of travel, financial & environmental; impact, etc., & create & maintain statistics & reports • Compute, & adjust as necessary, DSA (daily subsidence allowance) entitlements & prepare DSA rosters for approval by authorized officer & Finance; responsible to collect & count cash from the travel agent; represent Procurement & General Services Unit at UNFCCC sessions & meetings; disburse DSA to participants & experts & assist them with travel related requests • Perform any other job related duties required to meet the m&ate, goals & objectives of the Unit, the Service & the Secretariat, including draft & type st&ard correspondence on all travel related issues • Assist & support other travel unit members in times of high workload. • Take part in the hands on trainings, able to coach staff & lead them to create Travel Authorizations in the new system Show less



DERPART TRAVEL SERVICE Reisebüro Papendick GmbH

• Siegburg, Germany

• Business Travel Consultant

  • Oct 2012 - Dec 2013

  • Planned and sold transportations, accommodations, insurance and other travel services • Cooperated with clients to determine their needs and advised them on appropriate destination, modes of transportations, travel dates, costs and accommodation • Booked transportation, made hotel reservations and collected payment/fees • Notified clients of luggage limits and insurance, medical, passport, visa and currency requirements • Dealt with occurring travel problems, complaints or refunds • Entered data into a software and maintained client files • Maintained statistical and financial records • Met profit and sales targets • Informed customers of any changes such as cancelled flights, and arranging alternatives • Supervised, trained and taught trainees Show less



sunferry GmbH

• Supervisor department “sunferry individual” luxury tour operator

  • Nov 2009 - Sep 2012

  • Created general and personalized travel proposals in high class segment for single travelers, couples, families and smaller groups• Conducted negotiations with hotels and destination Management companies in several countries for leisure travel• Acquired new customers / travel agencies • Billed and controlled accounting processes• Planned human resources • Prepared instruction materials (Amadeus)• Provided on-the-job training of sunferry employees (Amadeus)• Represented sunferry GmbH on public events like trade shows and exhibitions (e.g. INDABA in Durban or IBT in Berlin)• Planned and organized events for sunferry GmbH• Recruited new staff Show less

• Supervisor department “sunferry business” business travel company

  • Jul 2007 - Oct 2009

  • Consulted and arranged business travel including flights, hotels, rental cars, trains in Amadeus Vista• Booked hotels and transfers by e-mail & phone• Billed and controlled accounting processes• Planned human resources • Visited customers and presented the travel management tool called “Nyctea”• Prepared instruction materials for Amadeus, especially for command page• Provided on-the-job training of sunferry employees (Amadeus, Nyctea, BSP)• Conducted negotiations with hotels for groups (up to 60 persons)• Controlled monthly IATA settlements including ADM handling• Controlled monthly Deutsche Bahn settlements• Wrote texts, processed and retouched images in Photoshop and finally inserted both parts on the website by using TYPO3• Maintained the sunferry website by using TYPO3 Show less

• Team leader department “sunferry Aviation” project “Lufthansa etix Helpdesk”

  • Dec 2004 - Jun 2007

  • Prepared instruction materials for Lufthansa internal systems (e.g. Unisys, Guide Res, Pictures)• Provided on-the-job training of sunferry employees in Lufthansa internal systems (e.g. Unisys, Guide Res, Pictures)• Advanced training for Lufthansa employees• Represented sunferry GmbH on Lufthansa internal events• Drafted bid proposal management to acquire new customers in aviation industry• Created duty rosters for more than 20 employees • Conducted job interviews & analyzed recruitment tests Show less

• Travel Agent “sunferry Aviation” project “Lufthansa etix Helpdesk”

  • Aug 2003 - Nov 2004