Experience

Trinity Surfaces

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Senior Account Manager

  • Aug 2015 - Present



Indecomm Global Services

• Auditor/Data Entry Specialist

  • Jun 2010 - Feb 2023



Taylor, Bean & Whitaker

• Financial Services
• 100 - 200 Employee

• Manager

  • Jul 2001 - Dec 2010



Taylor Bean & Whitaker Mortgage

• Final Docs Manager

  • Jul 2001 - Dec 2010

  Managed staff of 50 associates. Implemented training material for associates. Suggested new products to go paperless. Audited Collateral documents. FICS, LsWeb programs data entered, reviewed memos, borrower's info Handled customer phone calls and settlement agent's requests. Document Retrieval & Document Corrections. GNMA Audits, Pool updates and Transmitting Prepared Assignments, Satisfactions & Loan Modifications. Researched online county records. Worked closely with Title Companies. Evaluated and performed employee's reviews. Performed interviews for new hires. Assisted and attended employee terminations with HR. Received Manager of the Year Award 2 years consecutive. Motivated staff with incentives to increase productivity and moral. Managed data reports and assisted with new ideas for web based program for document tracking. Updated documents in MERS. Show less



International Parts

• Manager

  • Jan 1999 - Jan 2001

  Assisted with Customer requests on parts for their vehicles. Shipped Parts out to Customers. Managed part order requests and re-stock in the database. Assisted with Customer requests on parts for their vehicles. Shipped Parts out to Customers. Managed part order requests and re-stock in the database.



Mitchell London Foods

• Manager of Gourmet Shop

  • Jan 1998 - Jan 1999

  Managed staff of 12 associates. Catering Services for special events. Customer Service. Ordered Merchandise and handled inventory. Assisted with set up and assisted kitchen staff with special orders and in store daily menu. Managed staff of 12 associates. Catering Services for special events. Customer Service. Ordered Merchandise and handled inventory. Assisted with set up and assisted kitchen staff with special orders and in store daily menu.



Balducci's

• Manager

  • Jan 1986 - Jan 1998

  Managed staff of 10 associates. Prepare updated summary reports of department sales. Structure and develop department training program. Organized promotional demo calendar. Performed Catering events. Maintained heavy customer service contact in person and via phone. Managed staff of 10 associates. Prepare updated summary reports of department sales. Structure and develop department training program. Organized promotional demo calendar. Performed Catering events. Maintained heavy customer service contact in person and via phone.