Experience

Vital Research

• United States
• Research Services
• 1 - 100 Employee

• Human Resources Assistant

  • Mar 2022 - Present

  Coordinate the recruiting process for in-office and field staff from beginning to end, coordinate all new employee onboarding process including paperwork and background checks, keeping up to date employee records, assist management to coordinate all employee training and development, respond to reference checks and employment verification requests, assist with planning and executing of special events, assist payroll department as needed, respond to frequently asked questions from employees in regard to standard policies and procedures Show less



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Special Services Lead Associate

  • Apr 2021 - May 2022

  Managing a department of 15+ associates, ensuring a safe and productive work environment, achieving departmental and personal sales goals and metrics, addressing customers issues in regards to special orders, installations, and returns, finding win-win solutions for both internal and external customers, deescalating frustrated customers

• Kitchen and Bath Designer

  • Oct 2019 - Apr 2021

  Designing kitchens and bathrooms according to NKBA guidelines, staying knowledgeable about newest products and selections for home remodel, helping customers choose finishes for kitchens, assisting in the selection of appliances and fixtures for homes, assisting customers through entire kitchen and bath, remodel process

• Appliance Specialist

  • Oct 2018 - Oct 2019

  Answering customer questions about products, sales of major appliances, going through appliance ordering process step by step with customer, keeping a clean and well stocked showroom and department, answering multi-line phone system to help assist customers, dealing with problems, ensuring correct price signage for products, reaching personal and department sales goals, assisting customers with credit card applications, assisting other departments as necessary



Law Offices of Robert J Colclough

• Clerical Associate

  • Sep 2017 - Oct 2018

  Answering multi-line phone system, transferring calls to proper agent, scanning and copying documents, Preparing outgoing mail, sending client emails on behalf of attorney, setting up conference room for meetings, distribution of office memos and incoming mail, creating and sending out court documents, electronic filing of case documents on multiple platforms, managing filing system, multi-tasking, creating cost sheets to document service costs, following up with courts and other attorneys Answering multi-line phone system, transferring calls to proper agent, scanning and copying documents, Preparing outgoing mail, sending client emails on behalf of attorney, setting up conference room for meetings, distribution of office memos and incoming mail, creating and sending out court documents, electronic filing of case documents on multiple platforms, managing filing system, multi-tasking, creating cost sheets to document service costs, following up with courts and other attorneys