Mariska van Heemskerk
Project Consultant Systems at Revenue Management Works- Claim this Profile
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English Full professional proficiency
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dutch Native or bilingual proficiency
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Experience
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Revenue Management Works
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Netherlands
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Hospitality
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1 - 100 Employee
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Project Consultant Systems
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Jul 2023 - Present
Implementing Opera Cloud / Thynk & Worldhotels
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Owner @ Revenue Management Works
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Mar 2019 - Present
With me you will get over 15 years of revenue management experience in the field. From Pre-Opening set up, to opening, to full strategy change management in existing properties within dynamic markets.
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Consulting @ Raspberry Group
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Feb 2022 - Present
Setting up Revenue Management for 6 hotels / Implementation of Revenue Management System / Training of new Junior Revenue Manager
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Consulting @ Kloeg Collection
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Nov 2021 - Present
Setting up Revenue Management for Kloeg Collection. Helping with strategy optimisation, online distribution, implementing an RMS and training of employees.
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Consulting @ Eden Hotels Amsterdam
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Mar 2022 - Nov 2022
Training of new Revenue Manager on all tools, systems and processes.
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Project Manager @ Real-Time Road Inspection BV
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Feb 2021 - Sep 2021
Development of Online Platform and Application for mobile devices. Defining strategy with company owner to launch in May / June 2021.Various Tasks supporting the Launch.
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Consulting @ Eden Hotel
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Mar 2020 - Oct 2020
- Daily RM for The Manor and Hard Rock Hotel Amsterdam American- Implementation of channel manager Siteminder- Training & Coaching of revenue team- Implementation of tools- Implementation of Opera - Pre-opening and opening of Hard Rock Hotel Amsterdam American.
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Consulting @ Fattal Opcos
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Feb 2019 - Mar 2020
- Full implementation of changed RM culture- Training & Coaching of revenue managers- RM on demand for properties from Amsterdam to Groningen (13hotel)- Setting up groups department team: hiring, training, coaching- Implementation of tools- Technical set up and implementation of new Hotel Website
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AccorHotels
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United Kingdom
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Hospitality
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1 - 100 Employee
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Senior Multi Property Revenue manager Novotel & Mercure Amsterdam City
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Jun 2018 - Jan 2019
Senior Revenue Manager @ Novotel Amsterdam City & Mercure Amsterdam City- Advisory role in implementing and executing (new) hotel processes - Improvement of marketshare- Responsible for yearly hotel budgets and strategic business plans together with GM and commercial manager- Improvement of operational teams by implementing new templates, introducing revenue management and departmental forecasting - Displacement / cost calculations from small groups to large investment projects- Part of hotel management team - Internal Revenue management trainer - Interim reservations manager; managing the reservations department- Chairman of weekly commercial meetings - Managing distribution channels. Show less
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Revenue Manager @ Novotel Amsterdam City
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Sep 2014 - Jun 2018
- Setting up a new revenue strategy @ Novotel Amsterdam City with focus on total net result of the hotel. (Short and long term)- Advisory role in implementing and executing (new) hotel processes - Improvement of marketshare- Responsible for yearly hotel budgets and strategic business plans together with GM and commercial manager- Improvement of operational teams by implementing new templates, introducing revenue management and departmental forecasting - Displacement / cost calculations from small groups to large investment projects- Part of hotel management team - Internal Revenue management trainer - Interim reservations manager; managing the reservations department- Chairman of weekly commercial meetings - Managing distribution channels. Show less
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Multi Property Revenue manager
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Feb 2014 - Aug 2014
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Apollo Hotels & Resorts
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Greece
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Hospitality
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1 - 100 Employee
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Revenue Manager Ramada Apollo Amsterdam Centre & Wyndham Apollo hotel Amsterdam
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Mar 2013 - Jan 2014
Optimizing revenue by using various hotel systemsContact person for 3rd party websites, maintaining the extranets and ensuring online conversionSetting and reaching targets for the hotel and booking office teamDaily and monthly forecasting both hotelsDaily, montly, yearly pricing both hotelsCreating the budget for both hotelsLeading the booking office for the 2 hotels. Ensuring proper training and coaching, supporting each employee in there own goals.Competition analysis Acquisition and contracting partners Show less
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Reservations Manager Ramada Apollo Amsterdam Centre & Wyndham Apollo hotel Amsterdam
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Aug 2012 - Mar 2013
Setting up booking office cluster amsterdamPre-opening and opening of ramada apollo amsterdam
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Reservations Manager @ Wyndham Apollo hotel Amsterdam
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Sep 2010 - Aug 2012
Optimizing revenue by using the Revenue Management System Ideas. Ensuring realisation of set budgets, and acting on changes in the market. Setting a prize strategy that is clear for all departments.Setting up the booking office for both the Wyndham Apollo Amsterdam and the Ramada Apollo Amsterdam Centre (Opening August 2012)
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Front Office Manager
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Apr 2009 - Aug 2010
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MIT
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Feb 2008 - Mar 2009
Manager in training Front Desk JW Marriott Washington DC Supervisor Reception Manager in training Front Desk JW Marriott Washington DC Supervisor Reception
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Education
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Hoge Hotelschool Maastricht
Bachelor, Hotel- en hospitality management -
Baken park lyceum Almere
Atheneum -
Zuyd Hogeschool | Zuyd University of Applied Sciences
Bachelor, Hotel Management (Hoge Hotelschool Maastricht)