Marise Comeau

Team Lead, Customer Happiness at Rümi
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • English -
  • French -

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5.0

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Michael Ervin

Marise reported to me for quite a few years as we built up the Shaw Direct Account Maintenance team to manage Shaw's largest Satellite TV customers across Canada. Over the years, I probably learned more from her than she did from me. She is highly influential, with a gift for creating team-wide change through her interactions with each individual team member. The depth of relationship she creates with her people, and the level of engagement and productivity that those relationships creates, is nothing short of astounding. When our team expanded to include members in Montreal, she also managed to build up the same strong relationships with people across the country. Any organization will benefit from her skills, as she can be relied on to get the best out of her people in any circumstances.

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Credentials

  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Improving Your Focus
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Strategic Focus for Managers
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Three Steps to Mental Well Being at Work
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Understanding and Supporting LGBTQ+ Employees
    LinkedIn
    Oct, 2022
    - Oct, 2024

Experience

    • Canada
    • Retail
    • 1 - 100 Employee
    • Team Lead, Customer Happiness
      • Mar 2020 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Sep 2016 - Mar 2020

    • Shift Supervisor
      • May 2016 - Sep 2016

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Manager, Account Maintenance (B2B)
      • Oct 2014 - Apr 2016

    • Supervisor, Commercial Account Maintenance (B2B)
      • Jun 2010 - Oct 2014

    • Account Maintenance & Sales Coordinator (B2B)
      • Aug 2008 - Jun 2010

    • Team Lead, Direct Sales
      • May 2007 - Aug 2008

    • Outbound Sales Representative
      • Oct 2006 - May 2007

Education

  • Smith School of Business at Queen's University
    Executive MBA, Business Administration and Management, General
    2022 - 2023
  • Acadia University
    Bachelor of Arts (BA), Major in Psychology
    2001 - 2005
  • Acadia University
    Bachelor of Arts (BA), Major in Sociology
    2001 - 2005
  • Ecole Secondaire de Clare
    Bilingual Diploma
    1997 - 2001

Community

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