Marisa French

Human Resources & Payroll Director at Advanced Environmental Laboratories, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Jacksonville, Florida, United States, US
Languages
  • Italian Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Full professional proficiency
  • French Full professional proficiency
  • Portuguese Full professional proficiency
  • German Limited working proficiency
  • Arabic Elementary proficiency
  • Latin Limited working proficiency
  • Piedmont Dialect Native or bilingual proficiency
Skills

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Jenny Pennington

I was lucky to have worked with Marisa during her time at Starwood, both within our normal job roles and while working on departmental events or special projects. Marisa has always been reliable, diligent, and adaptable with any task presented to her. Her positive attitude is an asset in any situation and it was truly a pleasure to work with her.

Dalton Tomlin

It was clear that Marisa was one of our department's most diligent employees. Her primary role was to translate English copy (written by me and other copywriters) into Italian, and she was attentive enough to point out mistakes in English copy that needed to be corrected. She also took on side projects that demonstrated her eagerness to learn and to share knowledge with others.

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Credentials

  • Notary Public
    State of Florida
    May, 2023
    - Oct, 2024
  • Full Instructor in JKD, Kali, Grappling - JKD Cultural Center
    -
  • Understanding Cross Cultural Communication in International Business
    Luigi Burgo - Italy

Experience

  • Advanced Environmental Laboratories, Inc.
    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Human Resources & Payroll Director
      • Oct 2021 - Present

      • Develops and implements company policies to meet organizational needs and comply with state and federal laws. Supports, mentors, and manages training of managers in the application of HR policies and procedures. • Advises management regarding hiring decisions, equal employment opportunity, fair compensation, benefits, and health/safety issues. • Trains management on leadership and HR skills. Identifies community training opportunities and works with regional managers to implement. • Payroll processing and outstanding support to employees and management. Supports the corporate office with internal and external audits. • Conducts necessary investigations on employee relations issues and advises management on appropriate resolution. • Posts, tracks, and manage all aspects of employees recruiting • Analyzes trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends. • Conducts necessary investigations on employee relations issues and advises management on appropriate resolution. • Benefits administrator; works with brokers to identify best health plans for the employees. • Worker's Comp administrator and support for audits. Show less

  • Planet Fitness
    • Italy
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • HR and Payroll Manager
      • Sep 2019 - Sep 2021

      • Accurately processed multi-state and international payroll for 1200+ employees (over 75 locations across the US and Canada). Aggressively identified areas of improvement regarding processes improvement with the aim of cost reduction and compliance; wrote and implement new policies and procedures Maintained accurate records of all payroll items and effectively communicated with HR and regional managers to make necessary changes and updates • Researched and improved company policies such as job abandonment policy with the scope of reducing the validity of unemployment claims • Handled all HR tasks assigned: Comply with all Federal and multi state laws and requirements. Managed all types of levies and garnishments, child support orders, medical support orders. Processed vacations, benefits, maternity/leave of absences • Responsible for compliance posters and reporting (OSHA); maintains records, logs, and reports; Responsible to file EEO-1 reports and surveys/wage reports to the federal and state agencies • Attended and participates in employee disciplinary meetings, terminations, and investigations, and performance reviews Show less

  • TransPerfect
    • United States
    • Translation and Localization
    • 700 & Above Employee
    • Cross Cultural Consultant/Global Talent Acquisition - Technical Recruiter/Translator
      • May 2012 - Jan 2021

      • CROSS CULTURAL CONSULTING: Europe and Italy markets: Provide feedback on how product names, ideas, images, or symbols will resonate in global target markets. • TECHNICAL RECRUITER: Reviewed linguistic tests and resumes and suggests the best candidates to fill linguistic positions. Testing and evaluation of language specialists. • WRITER of Linguistic Training Material & Style Guide for Global Companies. • Translator, Proofreader, Quality Assurance • Experienced user of CAT TOOLS: Globalink Term Manager, TransStudio, Project Director, WordFast. • Translation Memory creation and maintenance. • Terminology extraction and glossary creation. • Preparation of or contribution to existing style guides and reference documentation. Show less

  • FEMA
    • France
    • Internet
    • Freelance Cultural and Linguistic European Languages Translator/Advisor
      • Dec 2016 - Jul 2020

      • Freelance Italian and European Languages Specialist & Cultural Advisor. • Worked on emergency projects and assisted people with language needs in emergency situations. *MBI/T2s Level Security Clearance Pending* • Freelance Italian and European Languages Specialist & Cultural Advisor. • Worked on emergency projects and assisted people with language needs in emergency situations. *MBI/T2s Level Security Clearance Pending*

  • LEARN Behavioral - WEAP
    • Human Resources and Payroll Specialist/Recruiter and Staff Trainer
      • 2018 - Sep 2019

      • Processed 1400 timesheets for over 1000 employees bi-weekly. Performed time collection and followed up to guarantee timely payroll and accuracy/compliance. • Trained new employees in payroll and company processes. Full Revenue Cycle Management Specialist and Account Executive. Medical coder ICD-10 / ICD-9; HIPPA certified. • Accounts payable and receivable for health care professions & therapists. • Risk management/Fraud Prevention Specialist; ensured business is protected by any risks or losses by investigating and reporting suspicious/fraudulent activities. • Supported financial team with financial reporting, reconciliations, data analysis, general ledger, and budget presentations Show less

  • Marriott International
    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Office Manager - Hiring Manager and Coaching
      • Jul 2017 - Dec 2017

      Front Office Manager – Human Resources/Recruiter/Coaching Employees • Managed daily hotel operations, supervised 4 teams consisting of over 20 people. • Recruiting, hiring, onboarding, training. Coaching employees for performance. Created, edited and revised training manuals. Implemented programs to retain top performers. • Participated in budget analysis; advised management on costs cuts and ways to improve customer service. • Customer service follow-up and service recovery. Monitoring social medias and travel/restaurant website companies providing reviews; follow-up on guests reviews as appropriate. • Supervised and organized all activities of the Food & Beverage Department including the kitchen, banquet operations, food orders, inventory control, food quality and safety. • Manager of the social weekly event “The Mix”: ordering food/catering, supervising food preparation and service, training kitchen staff in food handling. Show less

  • Healing Mind Body
    • United States
    • Health, Wellness & Fitness
    • Human Resources Specialist – Recruitement/Staff Trainer
      • Dec 2003 - Jun 2016

      • Interpreted and explained human resources policies, procedures, laws, standards, and regulations • Resolved employee concerns regarding salaries, benefits, and other pertinent information • Ensured company compliance with federal laws, including reporting, and filing requirements • Prepared and reviewed reports pertaining to pay roll and performance evaluations. • Performed clerical duties such as answering telephones, sorting, and distributing mail, sending E-mails, and filing • Educated associates on life insurance policies and assisted in evaluating and adjusting associate benefits Show less

  • Starwood Hotels & Resorts Worldwide, Inc.
    • Hospitality
    • 100 - 200 Employee
    • Italian Content Specialist ★ Trainer ★ European Language and Cultural Consultant
      • 2010 - 2015

      • Administrative tasks: Generated reports, managed spreadsheets, built strong vendors and interdepartmental relationships. Created new ways to streamline processes. • Cross-Cultural Training: Spearheaded a series of presentations and training on cross-cultural awareness, and utilizing emotional intelligence in a workplace. • Ability to review and improve processes. Support the language team by helping with translations, editing, reporting mistakes in the other European languages (French, German, Spanish, Portuguese). Find, diagnose and address website problems, including broken links, typographical errors and formatting inconsistencies. • Marketing and sales: Created marketing analysis reports and PowerPoint presentations and presented leadership team with marketing strategies for the Italian market. • Ability to identify and address own strengths, weaknesses and developmental needs to enhance personal and professional performance. • Proven accountability working from remote location. • Support localization and editing of all property content in Italian while upholding established high quality standards. • Demonstrated attention to detail. Conduct linguistic QA tasks, monitor, report and solve linguistic/technical problems as necessary. • Trained coworkers in processes and tools. Created content mapping tool document as a reference for the language team and new hires. • Develop and maintain linguistic style guides, translation memories, and terminology databases. ➤ AWARDED MONTHLY INCENTIVE FOR QUALITY CONTROL FOR 4 CONSECUTIVE YEARS. ➤ AWARDED PERFECT ATTENDANCE INCENTIVE FOR 4 CONSECUTIVE YEARS. Show less

  • Hard Rock International
    • United States
    • Hospitality
    • 700 & Above Employee
    • Hard Rock Hotel - Spa Supervisor
      • Feb 2008 - Jul 2010

      • Supervised and trained up to 20 staff members to handle and prepare food and beverages and properly serving guests. • Increased staff efficiency by implementing team building programs and training sessions. • Supervised and trained up to 20 staff members to handle and prepare food and beverages and properly serving guests. • Increased staff efficiency by implementing team building programs and training sessions.

  • Italian Government Tourism Office - Turismo Torino
    • Global and Cultural Advisor
      • 2001 - 2003

      • Global advisor: Shared international experience with company management to discuss marketing strategies and opportunities to promote the city of Turin and travelers to the city. • Utilized language skills (translation and interpreting) during International Tourist Fairs across Europe. • P.R./ Customer Service at the main office in Italy. Met with local journalists and government representatives to discuss future business opportunities for the city. • Assisted with resume screening and interviews of candidates for the corporate office. • Visit local hotels and promote programs to improve quality and customer service. Show less

  • Università degli Studi di Torino - Departimento di Fisica
    • Conference Manager Assistant, Translator, Cross Cultural Consultant
      • 1998 - 2001

      • Manage the planning of the International QG Quantum Gravity conference series for over 100 participants from all over the world. • Manage budgets and financial plans; cashing and depositing registration fees. • Translator: Translation of registration forms, conference web page content, emails and over the phone interpreting for international guests. • Marketing coordinator: Manage marketing of the conference through medias, on-line and all other channels available. • Manage bookings for catering, accommodation, transportation and local excursions. • Conference Manager and Interpreter/translator at the on-site event. • Offered high quality event customer service and satisfaction. Show less

Education

  • International Business and Foreign Languages
    Bachelor’s Degree, Business/International Languages
  • Prolog Schule - Berlin, Germany
    German as a second language, German Language, Literature and Culture
    1997 - 1999
  • Universidade da Beira Interior - Portugal
    Portuguese Language, BA languages
  • Meridian Institute Of Massage Therapy - Los Angeles CA
    National Certified Massage Therapist and Health Care Practitioner, Massage Therapy, Healing Arts, Physical Therapy Assistant
    2003 - 2004
  • Mazzini
  • Mazzini

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