Marisa Hoctor
Manager of Operations at Wall Street Horizon- Claim this Profile
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Bio
Experience
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Wall Street Horizon
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United States
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Financial Services
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1 - 100 Employee
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Manager of Operations
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May 2021 - Present
Woburn, Massachusetts, United States
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Data Analyst
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Jun 2016 - Present
Woburn,MA
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Kohl's
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United States
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Retail
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700 & Above Employee
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Customer Service Representative
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Sep 2015 - May 2016
Newington, NH • Processed return transactions, balanced cash drawers, and resolved customer inquiries • Formulated strong customer service and inter-personal skills
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Customer Service Representative
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May 2013 - May 2016
Saugus,MA •Served customers at a rapid past to prevent lines and complaints •Obtained expansive knowledge of multiple recipes and prices
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Holiday Inn Hotel & Suites
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Hospitality
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700 & Above Employee
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Catering
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Jun 2014 - Sep 2014
Peabody,MA •Organized and prepared for hotel events including decoration, division of guests, and number of settings needed •Presented positive experience to customers for hosting their event at the Holiday Inn
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Erickson Senior Living
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United States
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Hospitals and Health Care
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700 & Above Employee
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Waitstaff
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Sep 2010 - Jun 2014
Peabody, MA •Received Employee of the Month in January 2011 due to working well with the residents •Ensured time was allocated efficiently to every table in order to provide exemplary customer service •Built lasting relationships with residents
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Education
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University of New Hampshire -- Peter T. Paul College of Business and Economics
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services -
Envestnet Institute on Campus Program
Investments and Securities -
Lynn English High