Experience

Relocity, Inc.

• United States
• Software Development
• 100 - 200 Employee

• Personal Host

  • Jul 2022 - Present

  Develop working relationships with the relocating employees and provide services such as: Offering expert knowledge of the city Conducting local housing and school research Providing DMV and banking assistance Recommending a wide range of social and culture activities Build rapport, communicate, research and deliver customized information and the best recommendations in a timely manner Create customized area tours and client reports using Microsoft Office or GSuite products Meet with the relocating employees (either in person, by phone or using technology) to discuss issues connected with the relocation Manage multiple client relocations at any given time and perform other administrative duties, as necessary Show less



Young Art

• United States
• E-Learning Providers
• 1 - 100 Employee

• Director Of Operations

  • Jan 2019 - Jul 2022

  Responsible for traveling throughout the bay area to manage retail locations; Responsible for creating monthly and daily forecasts for business; Process implementation and execution; Managed over 30 employees; coached/trained/promoted employees; Responsible for supply order/pick up; Facilitated and managed expansion of retail locations; Attended meetings with CEO; Networked & created partnerships; Created business proposals to increase revenue; Created and designed floor plan for new locations; Created schedules for bay area locations; Analyzed data and metrics to make strategic business decisions; Worked closely with children during art instruction. Coordinated, and hosted virtual art online classes on zoom platform. Responsible for building business relationships with Restaurant owners, Foster Agencies, Non-Profit Organizations, and Business managers. Scheduled, facilitated, and executed team training using cross-functional platforms. Responsible for supply procurement. Responsible for process development and implementation to ensure the quality of Art classes via in-person and virtual platforms. Responsible for customer service communication via email, website chat, and social media. Responsible for handling social media platforms. Responsible for community outreach with responsibilities ranging from event planning, product distribution, and establishment of long-lasting partnerships. Responsible for creating email templates for customer service responses. Assisted in creating FAQ content for the company Website. Responsible for listing Virtual Art Lessons on multiple online platforms to generate revenue. Responsible for the hiring, training, and dismissal process of staff. Responsible for payroll submission of staff. Responsible for creating training manuals to be used during onboarding of staff. Responsible for creating slide show content to present during Live Virtual events or business meetings. Responsible for conflict resolution among customers and staff. Show less



Hernan Cardenas, DDS

• United States
• Medical Practices

• Front Desk Receptionist

  • Jun 2018 - Jan 2019

  Responsible for booking dental procedures and routine Hygiene visits; responsible for updating reports, x-rays, patient charts, and patient treatment. Knowledgeable in data entry regarding insurance, billing, and collections. Created a positive and friendly environment for office staff and patients. Responsible for weekly deep cleanings of office space and waiting room. Trusted with handling confidential documents. Responsible for booking dental procedures and routine Hygiene visits; responsible for updating reports, x-rays, patient charts, and patient treatment. Knowledgeable in data entry regarding insurance, billing, and collections. Created a positive and friendly environment for office staff and patients. Responsible for weekly deep cleanings of office space and waiting room. Trusted with handling confidential documents.



Staff Management | SMX

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Operations Manager

  • Feb 2016 - Feb 2018

  Onsite Operations Manager powered by SMX: Google Express Served as a district trainer for new process implementations Created project proposals Served as an operations manager trainer Created process improvement plans Collected and analyzed real time data Served as an account manager for well renown business brands Created operational solutions to increase revenue Managed day to day operations for highest volume store in entire project Developed culture building processes Developed and coached operations team Overseen multiple operations at once Participated in daily business video conference calls Analyzed business metrics and created processes to increase productivity Show less



Shirley's Simple Shelving

• Sunnyvale, CA

• Marketing Manager

  • Aug 2017 - Dec 2017

  Responsible for managing and updating all company related social media accounts(IG, Tumblr, Pinterest, Facebook, Houzz, Etsy, Twitter) Responsible for contributing to the company related blogs Responsible for networking and creating connections with potential business partners and clients Responsible for tracking the effectiveness of media platforms in regards to revenue Take and edit photos for social media platforms Create documents related to Brand Development such as: building brand, protecting brand, expanding brand, and maintaining brand Edit and Manage company website Update task lists with completed task Responsible for using Social Media platforms to advertise, market, build, and network for Company brand Give input in company related documents created by other departments Update and maintain Company files onto company provided computer Scan, edit, and organize marketing photos Responsible for using the following programs:dropbox, mailchimp, photoshop, squarespace, and google analytics Show less



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Mar 2015 - Feb 2016

  -assisted in developing sales associates to meet certain forecasted goals. -managed the brand component of business -facilitated interviews and was responsible for hiring the right talent to fit our brand -participated in monthly visits with district manager - participated in weekly conference calls - responsible for creating an effective schedule to manage productivity -responsible for managing labor hours: knowing when to cut labor and when to add -responsible for coaching and developing in the moment -responsible for monthly floor sets Show less



bareMinerals

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Beauty Ambassador

  • Dec 2012 - Mar 2015

  -created profile sheets for customers -applied make up and skin care products on customers -informed customers about Bare Escentual products -assisted in opening and closing procedures for the boutique -managed appointments for make up sessions, and boutique events -made phone calls to maintain my clientele -AMAZING customer service -acquired and utilized interpersonal communication skills -created profile sheets for customers -applied make up and skin care products on customers -informed customers about Bare Escentual products -assisted in opening and closing procedures for the boutique -managed appointments for make up sessions, and boutique events -made phone calls to maintain my clientele -AMAZING customer service -acquired and utilized interpersonal communication skills



Torrid

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2011 - Nov 2012

  -assisted with closing and opening procedures -utilized interpersonal communication skills -signed customers up for "Torrid" credit cards -assisted customers with clothing -managed fitting rooms and stockroom -cleaned and organized stockroom, cash wrap, and boutique -assisted with closing and opening procedures -utilized interpersonal communication skills -signed customers up for "Torrid" credit cards -assisted customers with clothing -managed fitting rooms and stockroom -cleaned and organized stockroom, cash wrap, and boutique



SunPower Corporation

• United States
• Renewable Energy Semiconductor Manufacturing
• 700 & Above Employee

• File Clerk

  • Jun 2008 - Aug 2008

  -organized invoices -filed paid expense reports -created filing labels -organized checks that needed to be mailed out -organized filing cabinets -organized invoices -filed paid expense reports -created filing labels -organized checks that needed to be mailed out -organized filing cabinets