Content Manager

• Jan 2023 - Present

Content Executive

• May 2021 - Present

∙ Creating, uploading and editing content across all channels (email, website, SMS, push notifications, blogs, landing pages). Tools: internal CMS, Text Local and Salesforce ∙ Keeping track of all tasks in process management and coordinating with all departments to ensure effective content delivery (CRM, product and design) ∙ Maintaining close monitoring of the functioning of the websites and reporting any problems to the IT support and design team ∙ Ensuring that all websites and promotions remain active and optimised ∙ Writing original SEO content for the websites and blogs. Tools: WordPress, HTML analysis (Moz, Yoast SEO WP plugin) ∙ Writing UX optimised copy to create a strong and sustainable relationship/experience while informing and helping the audience through the journey on our platform. Show less

Multi-language Web Content Team Lead

• Nov 2020 - May 2021

∙ Project planning and managing the Translators Team to deliver initiatives on time ∙ Monitoring SiGMA's website content into 9 multi-language variations ∙ Researching, translating / localising into Brazilian Portuguese, publishing and measuring performance of content - SiGMA's website, blog and marketing campaigns (CMS and CRM tool: Hubspot) ∙ Using Surfer SEO tool to maximise high rankings and create SEO content ∙ Publishing content on social media channels and forums ∙ Translator for meetings with Latam clients ∙ Network with industry professionals Show less

Content Translator English - Portuguese

• May 2020 - May 2021

∙ Translating and localising SiGMA's Website and Blog into Brazilian Portuguese∙ Translating and creating content into Brazilian Portuguese

Work & Study Programme - Ireland

• 2018 - 2019

Procurement & Contract Executive

• Jan 2015 - Dec 2016

• Participate in strategic sourcing process, bid evaluation, supplier selection and maintain contract repository• Follow up with stakeholders to ensure the correctness of data input in the System and ensure the process enhancement in daily operation• Contact with suppliers to solicit price quotes and product service information; preparation of spreadsheets, use of data entry software and assistance in public sessions of bidding processes • Reviewed and evaluated purchase requisitions for acquisition methods; ensured compliance with purchasing, budgetary, permitting and related policies and procedures • Assisted in meetings involving bidding process and activities post tender such as advertising and handling contracts; tracked purchase orders to ensure products were delivered timely; investigated and evaluated complaints from departments on items received Show less

Intern in the Procurement & Contract Department

• Jan 2014 - Dec 2014

• Assisted the manager in meetings involving bidding processes and activities post tender such as advertising and handling contracts.

Front Desk Agent

• Jan 2013 - Jan 2014

• Initial assistance to taxpayers, providing guidelines and directing them to the appropriate advisers • Assisted in administrative routines such as file organization, mail and engaging with customers by phone and in person to solve queries/complaints, remaining professional at all times. • Initial assistance to taxpayers, providing guidelines and directing them to the appropriate advisers • Assisted in administrative routines such as file organization, mail and engaging with customers by phone and in person to solve queries/complaints, remaining professional at all times.