Experience

FinPros

• Cyprus
• Financial Services
• 1 - 100 Employee

• Conversion Team leader

  • Feb 2022 - Present

  Conversion Team Leader Conversion Team Leader



TIOmarkets

• Saint Vincent and the Grenadines
• Financial Services
• 1 - 100 Employee

• Regional Head Business Development at TIOmarkets

  • Mar 2020 - Apr 2021

  Identify Introducing Brokers/Affiliates/Fund Managers. Build successful relationships for the mutual benefit of all parties. Review performance and communicate to partners possible areas for improvement. Managing extensive portfolio of high net worth individuals. Identify Introducing Brokers/Affiliates/Fund Managers. Build successful relationships for the mutual benefit of all parties. Review performance and communicate to partners possible areas for improvement. Managing extensive portfolio of high net worth individuals.



Eurotrader

• Cyprus

• Regional Head Business Development

  • Jul 2019 - Mar 2020

  Identify Introducing Brokers/Affiliates/Fund Managers. Build successful relationships for the mutual benefit of all parties. Review performance and communicate to partners possible areas for improvement. Managing extensive portfolio of high net worth individuals. Identify Introducing Brokers/Affiliates/Fund Managers. Build successful relationships for the mutual benefit of all parties. Review performance and communicate to partners possible areas for improvement. Managing extensive portfolio of high net worth individuals.



BDSwiss

• Cyprus
• Financial Services
• 200 - 300 Employee

• Regional Business Development Manager

  • Nov 2017 - Jul 2019

  Identify Introducing Brokers/Affiliates/Fund Managers. Build successful relationships for the mutual benefit of all parties. Review performance and communicate to partners possible areas for improvement. Managing extensive portfolio of high net worth individuals. Identify Introducing Brokers/Affiliates/Fund Managers. Build successful relationships for the mutual benefit of all parties. Review performance and communicate to partners possible areas for improvement. Managing extensive portfolio of high net worth individuals.



IronFX

• Cyprus
• Financial Services
• 400 - 500 Employee

• Account Manager

  • Aug 2016 - Oct 2017

  Assist new clients with Account registration,documentation, technical issues, education/development. Offer exceptional customer service to not only meet but exceed client expectations. Assist new clients with Account registration,documentation, technical issues, education/development. Offer exceptional customer service to not only meet but exceed client expectations.



Options Signals

• Cyprus

• Senior Account Manager North America

  • May 2015 - Aug 2016

  Introduce company products and upsell premium products to new and existing clients regarding their Binary/Forex Accounts. Improve retention by developing client relationships by highest degree of client satisfaction. Oversee and manage 6 other account managers to ensure they are compliant with company procedures and legal requirements. Train/develop/motivate/target setting account managers in closing new clients and upselling existing clients. Key point of contact between Trading Division and Customer Service to ensure smooth operation and flow of communication and data.



Ermes Department Stores Plc

• Cyprus
• Retail
• 1 - 100 Employee

• Area Business Manager, Ermes Group

  • Sep 2006 - Oct 2014

  Managing operations of multi-site retail locations. Develop, mentor, motivate and manage teams in delivering key business drivers and goals. Review that retail sites are compliant with procedures, delivery of outstanding customer service, efficient operations, maximizing sales opportunities, reduce costs. Review trends, analyse data and formulate actions to improve profitability. Closely liaise with commercial director and marketing director to identify opportunities and improve performance. Lead writer of operations manual of all activities required for retail sites.



Orphanides Public Company Limited

• Retail

• Area Manager

  • Jul 2005 - Jul 2006

  Responsible for 5 retail outlets where I was instrumental driving through improvements in sales, customer service, store operations and minimizing costs Responsible for 5 retail outlets where I was instrumental driving through improvements in sales, customer service, store operations and minimizing costs



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • Apr 1984 - Jul 2005

  Store manager UK, over 200 personnel, annual turnover £24M and net profit of £1.8M. Train and develop personnel to increase employee engagement in delivering KPI’s. Strong organizational and business management skills, analytical thinking, ability to work under pressure and deadlines. High level of self-motivation and dedication, ability to work under own initiative, team player. Store manager UK, over 200 personnel, annual turnover £24M and net profit of £1.8M. Train and develop personnel to increase employee engagement in delivering KPI’s. Strong organizational and business management skills, analytical thinking, ability to work under pressure and deadlines. High level of self-motivation and dedication, ability to work under own initiative, team player.