Operations Manager

• Jan 2023 - Present

Manager

• Jun 2018 - Dec 2022

• Manage business communications, identify market trends, and implement marketing tactics that led to an increase in sales.• Launched the opening of the four more locations, building organizational & technical structure in all levels, while overseeing their process and providing continuous support.• Engage with customers in real-time to create a family and welcoming environment. • Organize and relentlessly improve daily operations by taking inventory of the restaurants, communicating with food providers, handling orders, and coordinating food deliveries. • Facilitate resolutions when a conflict arises in a trilingual (English, Spanish and Greek) environment to ensure a positive work setting, while bridging any communication gap that arises.• Support employees through hands on leadership by creating weekly goals through teamwork and individual efforts.

Cypriot Football Contributor

• Jan 2017 - Jul 2020

• Primary writer at AGONAsport.com providing weekly written recaps and news articles for the Cypriot Soccer League.• Report, blog, and conduct analysis on domestic and international team games.• Translate and interpret content from Greek to English and English to Greek.• Conduct interviews with professional soccer coaches and a renowned World Guinness Record Holder. • Manage website branding through different social media outlets to build a global fan base. • Nominated as a finalist for the 2019 Football Blogging Awards for Best International Content Creator.

Manager

• May 2017 - May 2018

• Created and developed marketing campaigns to attract new customers for business growth.• Executed multiple job responsibilities by training, scheduling, directing inventory control, and handling customer relations.• Promoted guest satisfaction to ensure a positive dining experience and to keep business morale high. • Communicated daily with owner and staff to ensure a structured and efficient working system. • Created and developed marketing campaigns to attract new customers for business growth.• Executed multiple job responsibilities by training, scheduling, directing inventory control, and handling customer relations.• Promoted guest satisfaction to ensure a positive dining experience and to keep business morale high. • Communicated daily with owner and staff to ensure a structured and efficient working system.

Summer Intern

• Jun 2016 - Sep 2016

• Developed and successfully directed social media campaigns on Facebook, Twitter, Instagram, and LinkedIn networks. • Served as a creative leader by writing blog articles about new social media trends in the sports industry.• Monitored online social media presence of the company’s brand to ensure customer • Developed and successfully directed social media campaigns on Facebook, Twitter, Instagram, and LinkedIn networks. • Served as a creative leader by writing blog articles about new social media trends in the sports industry.• Monitored online social media presence of the company’s brand to ensure customer

Marketing Assistant

• Aug 2014 - Aug 2015

• Created and sold advertising packages to sponsors for advertising spaces in the stadium and the team’s website.• Maintained company’s social media accounts to promote the company’s services and products. • Acted as a liaison between the sponsors and the administration in order to facilitate cooperation amongst both parties. • Created and sold advertising packages to sponsors for advertising spaces in the stadium and the team’s website.• Maintained company’s social media accounts to promote the company’s services and products. • Acted as a liaison between the sponsors and the administration in order to facilitate cooperation amongst both parties.

Social Media & eMarketing Executive

• Aug 2014 - Dec 2014

• Organized marketing strategies to increase brand awareness and executed corporate training programs on Google Suite.• Identified new products and features through software, hardware, and social media applications to boost company growth. • Organized marketing strategies to increase brand awareness and executed corporate training programs on Google Suite.• Identified new products and features through software, hardware, and social media applications to boost company growth.