Experience

Blue Diamond Resorts

• Barbados
• Hospitality
• 400 - 500 Employee

• Adjunto Dirección Corporativo de Alimentos y Bebidas

  • 2019 - Present

  Gerencia administrativa y operativa del Corporativo de Alimentos y Bebidas de Blue Diamond Resorts Cuba (Memories, Grand Memories, Sanctuary y Royalton) como mano derecha del Director Corporativo y gestionando un equipo de 25 Directores de AyB, 20 Chef Ejecutivos, 35 Subchef y Chef de Especialidades además de chefs y maitres de apoyo, distribuidos en 21 Resorts estratégicamente localizados en los principales polos turísticos del país, conformando una planta Hotelera en régimen de gestión de más de 7500 habitaciones. Show less



Gaylord Hotels

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Support Expert

  • Jun 2018 - Oct 2018

  Both Server and Hostess at two out of the fourteen food and beverage outlets located at the Gaylord Opryland Resort and Convention Center. These are called Fuse Sports Bar and Jack Daniel’s Restaurant. On this position, I dealt with guests from all around USA, most commonly staying at the property for conventions and businesses. Both Server and Hostess at two out of the fourteen food and beverage outlets located at the Gaylord Opryland Resort and Convention Center. These are called Fuse Sports Bar and Jack Daniel’s Restaurant. On this position, I dealt with guests from all around USA, most commonly staying at the property for conventions and businesses.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Operador de atracciones

  • Oct 2017 - Jan 2018

  Working as an atraction hostess at ”Under the Sea, The Journey of the Little Mermaid” ride allowed me to deal with many kinds of guests problems, to assist disabled people to ride the attraction and to work under strict safety requirements and pressure for long periods of time.

• Camarero y Cajero

  • Jul 2017 - Oct 2017

  The venue was the Cosmic Rays Starlight Cafe, a quick service restaurant located at the Magic Kingdom Park, which is considered he busiest quick service restaurant in the world. The job involved the roles of both quick service restaurant assistant and Cashier. During my shifts, I was able to deal with all kind of guests of the park during highly busy periods, serving food and drinks as quick as possible and manage a till, as long as dealing with all health and safety rules.



Brown Button Events

• Bournemouth, Reino Unido

• Jefe de Sala

  • Sep 2015 - Sep 2016

  It involved working on all kind of events, but specially the role of the company was providing staff to luxurious fine-dining restaurants located at the english racecourses, such as Ascot, Newbury and Goodwood. In these venues, I worked overall as table waiter, but I also performed the roles of bartender and runner. Moreover, weddings, conferences and other events used the company as a staff provider. Therefore, this job allowed me to deal and serve people who belong to the English high society and demanded an impeccable service. I also acquired many skills related to restaurants, customer service and the hospitality in general. Show less