Experience

Encompass Supply Chain Solutions, Inc.

• Accounts Payable Associate

  • Jul 2017 - Present

  I handle electronic vendor's accounts such as LG, Sony, and Electrolux; ensuring their accounts are paid. Efficiently process over 500 vendor invoices in a week. Invoices are reconciled to balance against the amount on the vendor statement. Assist with month-end close, prepare and process weekly check run

• Customer Service Representative

  • Jun 2015 - Jul 2017

  * Process inbound and outbound sales/customer service calls, the volume of 100 to 200 calls daily* Provide general information about products and pricing to prospective customers* Respond to chats, follow-up on calls, assigned cases, and unresolved inquiries in a timely manner* Admin team: Assisted customers on chat, issued credits, and created return labels to email or mail to customers

• Human Resources Assistant

  • Sep 2016 - Jan 2017

  * E-verified employees, ensured proper completion of the I-9 form, responded to employment verifications, and submitted background checks* Assisted with new hire orientation training, enrolled employees in Paychex payroll system, and light administrative duties



Intuit Turbo Tax

• Financial Services
• 1 - 100 Employee

• Product Support Expert

  • Jan 2023 - Apr 2023

   Assisted customers with inquiries using online and desktop products.  Helped customers to navigate through the Turbo Tax platform.  I interacted with customers live using a camera provided by Omni  Assisted customers with inquiries using online and desktop products.  Helped customers to navigate through the Turbo Tax platform.  I interacted with customers live using a camera provided by Omni



MyEcon Financial Solutions

• Business Owner

  • Jun 2019 - Aug 2021

  * I help employees increase their take home pay on their current job, * I help business owners increase their profits through tax minimization. * I help people get start-up funding for their dream business. * I show people how they can raise their credit score. * I help employees increase their take home pay on their current job, * I help business owners increase their profits through tax minimization. * I help people get start-up funding for their dream business. * I show people how they can raise their credit score.



CircuitPlus,LLC

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Co-Owner

  • Feb 2011 - Jun 2016

  CircuitPlus was open for business for 5+ years. We offered expert electronics services and maintenance. We are an engineering company providing circuit board repair, rework, and modification. We provided a full TV repair service, all types of TVs including Plasma, LCD, and LED. We specialize in LCD, plasma, and LED monitors, power supplies, printed circuit boards, servo motors, servo drives, AC and DC drives stepper motors, PLCs, medical monitors, prototype services, and design. CircuitPlus was open for business for 5+ years. We offered expert electronics services and maintenance. We are an engineering company providing circuit board repair, rework, and modification. We provided a full TV repair service, all types of TVs including Plasma, LCD, and LED. We specialize in LCD, plasma, and LED monitors, power supplies, printed circuit boards, servo motors, servo drives, AC and DC drives stepper motors, PLCs, medical monitors, prototype services, and design.



Local 164 International Brotherhood of Electrical Workers

• Electrician

  • Sep 1998 - Feb 2009

  Commercial and Industrial: * Supervised 60 journeyman electricians * knowledgeable in reading Schematics and blueprints * NECA Certified Estimator * Assisted with estimating million dollar projects Commercial and Industrial: * Supervised 60 journeyman electricians * knowledgeable in reading Schematics and blueprints * NECA Certified Estimator * Assisted with estimating million dollar projects