Marion G.

FIT & VIP Specialist at Lafayette Group DMC
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Contact Information
us****@****om
(386) 825-5501
Location
Paris, Île-de-France, France, FR
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Elementary proficiency

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Paula Meyer

I had the pleasure of meeting Marione Gillone in 2013 as she embarked on her studies as an international student from France. Marion studied the Diploma of Travel and Tourism at Sydney TAFE. From our first encounter Marion impressed me with her positive manner and enthusiasm for studying and tourism as well as her excellent English language skills. I found Marion to be hard working and very intelligent. She has an aptitude for tourism demonstrating skills in marketing, customer service and management. I have no hesitation in recommending Marion and wish her every success in the future.

Tatjana Rhode

it is a great honor to provide you with a reference letter for Miss Marion Gillone. Ms. Marion Gillone was member of our volunteer staff from 2012 to 2013. While volunteering at PLAYGROUNDS FOR THE WORLD, she was in charge of content strategy of the organization. Marion Gillone is a competent, intelligent, conscientious and organized employee with excellent interpersonal skills. Not only did she grasp the issues at work, but she was also able to clearly articulate arguments concerning complex questions. It was quickly clear to our team that she is intelligent, articulate and able to quickly analyze complex situations and develop reasonable solutions to otherwise vexing problems. In short, Ms Gillone was an excellent team player, and I have no hesitation in stating that I can vouch to her excellent character and outstanding work ethics. I have no reason to doubt that she would bring these same talents to any employment situation. Sincerely, Tatjana Rhode

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Credentials

  • Certificate of Achievement PowerConnect
    Excellent Management Limited
    Jun, 2013
    - Nov, 2024
  • Tassie Specialist
    Tourism Tasmania
    May, 2013
    - Nov, 2024
  • Certificate of Accreditation
    Captain Cook Cruises
    Feb, 2013
    - Nov, 2024
  • Great Southern Rail
    Travel Weekly, Travel Academy
    Feb, 2013
    - Nov, 2024
  • Tasmanias Wilderness and Coastal Nature
    Travel Weekly, Travel Academy
    Feb, 2013
    - Nov, 2024

Experience

    • France
    • Events Services
    • 1 - 100 Employee
    • FIT & VIP Specialist
      • Apr 2018 - Dec 2021

    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Special Projects & Concierge Sales
      • Jun 2016 - Oct 2017

      - Concierge Sales (reservations, operations, follow-up, creating itineraries, sales calls, creating sales sheet, setting up fam trips) - Product Development (product research, getting information and rates from new vendors, reviewing existing programs, preparing information sheets for operations and sales teams) - Marketing (creating/reviewing content for company newsletters and blog posts, maintaining mailing lists, creating promotional brochures) - Company's website (creation of new… Show more - Concierge Sales (reservations, operations, follow-up, creating itineraries, sales calls, creating sales sheet, setting up fam trips) - Product Development (product research, getting information and rates from new vendors, reviewing existing programs, preparing information sheets for operations and sales teams) - Marketing (creating/reviewing content for company newsletters and blog posts, maintaining mailing lists, creating promotional brochures) - Company's website (creation of new website format, updating and adding content to the site) - Looking for and interviewing new tour guides - Assisting the FIT Sales Department when needed

    • FIT Sales & Marketing Coordinator
      • Jun 2015 - Jun 2016

      - Concierge Sales (reservations, operations, follow-up, creating itineraries, sales calls, creating sales sheet, setting up fam trips) - Marketing (creating/reviewing content for company newsletters and blog posts, maintaining mailing lists, creating promotional brochures) - Selling existing FIT tour packages and creating new tour packages for custom FIT requests - Developing new products - Working with travel agents on program creation for their clients - Costing trips -… Show more - Concierge Sales (reservations, operations, follow-up, creating itineraries, sales calls, creating sales sheet, setting up fam trips) - Marketing (creating/reviewing content for company newsletters and blog posts, maintaining mailing lists, creating promotional brochures) - Selling existing FIT tour packages and creating new tour packages for custom FIT requests - Developing new products - Working with travel agents on program creation for their clients - Costing trips - Keeping track of sales progress - Preparing files for operations department to take over - Assisting with special projects

    • Senior Operations Coordinator
      • Nov 2014 - Jun 2015

      - Concierge Sales (reservations, operations, follow-up, creating itineraries, sales calls, creating sales sheet, setting up fam trips) - Checking pre-itineraries - Troubleshooting operational discrepancies - Creating final itineraries - Reconfirming services with vendors - Sending final documents to clients (travel advisors) - Following up with clients for feedback - Assisting with marketing projects

    • Operations Coordinator
      • Jun 2014 - Nov 2014

      - Concierge Sales (reservations, operations, follow-up, creating itineraries, sales calls, creating sales sheet, setting up fam trips) - Troubleshooting operational discrepancies - Creating pre-itineraries for group and FIT bookings - Booking and reconfirming services with vendors - Paying vendors - Assisting with new projects (marketing, operations, etc.)

  • Chic Empire Australia
    • Sydney, Australia
    • Sales Associate
      • Jun 2013 - Sep 2013

    • Germany
    • Individual and Family Services
    • 1 - 100 Employee
    • Content Strategy
      • 2012 - 2013

    • France
    • Hospitality
    • 1 - 100 Employee
    • Hotel Receptionist
      • Sep 2011 - Sep 2012

  • Pain D'avignon Ltd
    • New York City, NY, USA
    • Store Manager
      • Feb 2010 - Aug 2011

Education

  • TAFE NSW
    Diploma of Tourism, Travel and Tourism
    2012 - 2013
  • University of Bristol
    DEUG LLCE, British and American Studies
    2004 - 2005
  • Université de Provence (Aix-Marseille I)
    DEUG LLCE, British and American Studies
    2002 - 2005
  • Sydney TAFE
    Diploma of Tourism, Tourism
  • sydney tafe

Community

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