Mario Cueva ● MTech
Business Systems Analyst at Rosebank Engineering- Claim this Profile
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English Full professional proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Jonathon Ogden
One of the best clients I have ever worked with. Mario presented well-defined and documented requirements that certainly showed his technical knowledge. The projects behind these requirements had reasonable deadlines also. The level of cooperation and communication was excellent, particularly when technical limitations or other factors mean that meeting the exact requirements is not possible. His technical knowledge allowed for discussion of technical concepts with little or no misunderstanding.
Sampath Prahalad
Mario is an excellent person to work with. He is very knowledgeable in almost all areas of the SDLC. Be it wireframing, infrastructure setup co-ordination, CRM tool handling, recruiting and managing a team, he has been there and done that. He is crisp in his communication, good in dealing with team members and managers alike and is always looking for ways to improve the current way of working. He has picked up the mantle of the Scrum master for a globally distributed team and is currently executing the role well. We often have good learning discussions on Scrum and Agile methodology. It has been a great experience working with Mario and I am pleased to recommend him.
Jonathon Ogden
One of the best clients I have ever worked with. Mario presented well-defined and documented requirements that certainly showed his technical knowledge. The projects behind these requirements had reasonable deadlines also. The level of cooperation and communication was excellent, particularly when technical limitations or other factors mean that meeting the exact requirements is not possible. His technical knowledge allowed for discussion of technical concepts with little or no misunderstanding.
Sampath Prahalad
Mario is an excellent person to work with. He is very knowledgeable in almost all areas of the SDLC. Be it wireframing, infrastructure setup co-ordination, CRM tool handling, recruiting and managing a team, he has been there and done that. He is crisp in his communication, good in dealing with team members and managers alike and is always looking for ways to improve the current way of working. He has picked up the mantle of the Scrum master for a globally distributed team and is currently executing the role well. We often have good learning discussions on Scrum and Agile methodology. It has been a great experience working with Mario and I am pleased to recommend him.
Jonathon Ogden
One of the best clients I have ever worked with. Mario presented well-defined and documented requirements that certainly showed his technical knowledge. The projects behind these requirements had reasonable deadlines also. The level of cooperation and communication was excellent, particularly when technical limitations or other factors mean that meeting the exact requirements is not possible. His technical knowledge allowed for discussion of technical concepts with little or no misunderstanding.
Sampath Prahalad
Mario is an excellent person to work with. He is very knowledgeable in almost all areas of the SDLC. Be it wireframing, infrastructure setup co-ordination, CRM tool handling, recruiting and managing a team, he has been there and done that. He is crisp in his communication, good in dealing with team members and managers alike and is always looking for ways to improve the current way of working. He has picked up the mantle of the Scrum master for a globally distributed team and is currently executing the role well. We often have good learning discussions on Scrum and Agile methodology. It has been a great experience working with Mario and I am pleased to recommend him.
Jonathon Ogden
One of the best clients I have ever worked with. Mario presented well-defined and documented requirements that certainly showed his technical knowledge. The projects behind these requirements had reasonable deadlines also. The level of cooperation and communication was excellent, particularly when technical limitations or other factors mean that meeting the exact requirements is not possible. His technical knowledge allowed for discussion of technical concepts with little or no misunderstanding.
Sampath Prahalad
Mario is an excellent person to work with. He is very knowledgeable in almost all areas of the SDLC. Be it wireframing, infrastructure setup co-ordination, CRM tool handling, recruiting and managing a team, he has been there and done that. He is crisp in his communication, good in dealing with team members and managers alike and is always looking for ways to improve the current way of working. He has picked up the mantle of the Scrum master for a globally distributed team and is currently executing the role well. We often have good learning discussions on Scrum and Agile methodology. It has been a great experience working with Mario and I am pleased to recommend him.
Credentials
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ITIL® Foundation Certificate in IT Service Management
CSME, Inc.Dec, 2012- Nov, 2024 -
PMI Agile Certified Practitioner (PMI-ACP)®
Project Management InstituteJan, 2013- Nov, 2024 -
Certified ScrumMaster
Scrum AllianceJul, 2012- Nov, 2024 -
Certified Product Owner
Scrum AllianceMay, 2012- Nov, 2024
Experience
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Rosebank Engineering
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Australia
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Business Systems Analyst
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Apr 2019 - Present
Rosebank Engineering (formerly RUAG Australia), delivers aerospace solutions in support of the Defence industry. Subject Matter Expert (SME) for the organisation’s Enterprise Resource Program (ERP) Quantum Control. Responsible for configuration management and optimising the system across all functional areas including Manufacturing, Maintenance-Repair-Overhaul (MRO), Logistics, Finance, Sales, etc. Rosebank Engineering (formerly RUAG Australia), delivers aerospace solutions in support of the Defence industry. Subject Matter Expert (SME) for the organisation’s Enterprise Resource Program (ERP) Quantum Control. Responsible for configuration management and optimising the system across all functional areas including Manufacturing, Maintenance-Repair-Overhaul (MRO), Logistics, Finance, Sales, etc.
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Guidethrough
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Australia
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Software Development
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1 - 100 Employee
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Technical Business Analyst
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Mar 2017 - Mar 2019
Identify and translate Business Requirements into Solutions Design for development of the company’s flagship B2B SaaS product. RESPONSIBILITIES • Work closely with the Product Manager in researching and identifying strategic market niche opportunities • Conduct detailed Business Requirements analysis producing functional and non-functional, Product Vision Statement, and Requirements Definition Documents • Translate Business Requirements into Solutions Design including Use Cases, User Stories, Information Architecture, Wireframes (UI/UX), and Product Backlogs • Consult with Stakeholders, understand their challenges and goals to produce product Roadmap schedules featuring Minimum Functional (MFP), Minimum Viable (MVP), and Go-Live releases • Develop product UI/UX design Wireframes and prototyping (UXPin), so as to facilitate stakeholder communication and product consistency throughout the development process • Analyse Business needs, conduct gap analysis, prepare supporting artefacts such as workflows, data models, and technical architecture • Collaborate with Development Teams in conducting functional and Quality Assurance Testing Show less
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Epsilon Knowledge
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IT Services and IT Consulting
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Information Technology Manager / Scrum Master
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Oct 2011 - Feb 2017
Manage the production, support and development of the company’s business productivity and performance support offerings in line with its business strategy. RESPONSIBILITIES • Assist Product Owners and Business Analysts in Requirements Analysis, Managing and Prioritising Backlogs • Consult with Stakeholders, understand their challenges and goals to produce product Roadmaps schedules featuring Minimum Functional (MFP), Minimum Viable (MVP), and Go-Live releases • Translate Business Requirements into Solutions Design including Information Architecture, Mock-ups, Wireframes (UI/UX), and User Stories • Work closely with Stakeholders, ensuring their needs are suitably identified and expectations are met • Deliver Pre-Sales and Post-Sales support including presentations and End-User Training Workshops • Mentor and train new teams in Agile, Scrum, and Kanban work practices • Facilitate Scrum ceremonies such as Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Grooming, and Estimation Sessions • Collaborate with Development Teams in conducting functional Testing and Quality Assurance • Produce Technical documents, Knowledge Base articles, and End-User Manuals • Facilitate team collaboration, define and implement standard processes, Operating Procedures (SOP), templates and guides to ensure consistent quality and ongoing process improvement • Maintain and manage external resource relationships ensuring collaborative work practices • Prepare project documentation including Progress and Summary Reports Show less
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Systems Analyst
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Oct 2009 - Oct 2011
Liaise with external customers in leading On-Premise Systems Integrations for the company’s own and third party (Oracle, Author-IT) productivity and performance support products. Contribute to in-house Product Development.RESPONSIBILITIES • Consult with external customers in identifying System Integration requirements • Cooperate with Business Partners in producing Proof of Concept (POC) Systems Integration designs • Prepare Pre-Sales, Statement of Work (SoW), and tender work estimates • Perform On-Premise Systems Integrations including application and database server configuration • Continuously review and enhance in-house ICT Systems and associated processes • Assist customers with Level 2, and Level 3 technical support; addressing complex issues while ensuring customer satisfaction • Work closely with Product Manager to translate Business Requirements into Solutions Design, including Wireframes (UI/UX), and pre-production UI Prototypes Show less
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Red Cactus
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Melbourne, Australia
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Freelance Photographer / Co-Founder
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Jan 2009 - Jan 2011
Freelance photographer specialising in Event, Promotional and Editorial photography. In addition to a variety of other work and events, I was also involved in: • L'Oréal Fashion Week (2010) • National and Victorian Amateur / Pro-am Boxing Championships (2009-2011) • Rocky Horror Picture Show • Just Holden’s Auto Magazine Freelance photographer specialising in Event, Promotional and Editorial photography. In addition to a variety of other work and events, I was also involved in: • L'Oréal Fashion Week (2010) • National and Victorian Amateur / Pro-am Boxing Championships (2009-2011) • Rocky Horror Picture Show • Just Holden’s Auto Magazine
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Ministerie van Defensie
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Netherlands
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Armed Forces
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700 & Above Employee
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Senior Integration Developer, Team Lead
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Dec 2005 - Aug 2009
MSI Technology Subject Matter Expert (SME). Design and integrate automated software install packages for mass deployment into the Department of Defence’s (DoD) environment; ensuring the reduction of ongoing administration and maintenance overheads for the life of the product. RESPONSIBILITIES • Work closely with the section’s senior Solutions Architect and Stakeholders in identifying Systems Integration Requirements and implementation strategy • Produce Automated Installation Packages which tightly integrate and leverage from DoD’s infrastructure • Lead and coordinate resources in the development of Software Systems Integration for medium to large projects • Perform Code Peer Reviews and conduct Quality Assurance (QA), ensuring strict technical implementation standards are followed • Produce detailed work package documentation, ensuring strict documentation standards are followed Show less
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Department of Justice and Community Safety, Victoria
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Australia
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Government Administration
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700 & Above Employee
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Applications Packaging Team Lead
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2003 - 2005
MSI Technology Subject Matter Expert (SME). Institutionalise an MSI Development Framework for the purposes of Automated Software Deployment. Establish and lead a Development Team to integrate ~120 applications into the department’s SOE for managed automated distribution. RESPONSIBILITIES • Consult with Stakeholders in identifying project workload demands, team resource forecasting, application configuration and SOE integration requirements • Establish and lead an MSI Development Team to prepare and package software applications so as to meet the Department’s requirements • Formulate team policies, standards, processes, methodologies, templates and procedures to ensure Quality Assurance (QA); guaranteeing engineering confluence across teams • Liaise with technical and business stakeholders to facilitate User Acceptance Testing (UAT) and work piece sign-offs • Develop automated self-configurable installation packages for mass software distribution • Participate in Code Peer Reviews and conduct Quality Assurance (QA) • Generate functional reports such as Work-in-Progress (WIP), and Resource Projections • Design and produce Technical Specifications, Work Instructions (SOP), Technical Implementation documentation and Test plans Show less
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technology Design Analyst
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2002 - 2003
Develop automated software application packages for mass deployment, integration tools, and development of simplified managed SOE solutions for desktop environment automation of external clients. Develop automated software application packages for mass deployment, integration tools, and development of simplified managed SOE solutions for desktop environment automation of external clients.
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Unisys
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Software Deployment Service Line Coordinator (SDSLC), Systems Engineer
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1998 - 2002
Regional Australasian Service Line Coordinator – schedule and manage quality assurance (QA) testing of large SOE software rollouts including 3rd party vendor UAT. Coordinated software distribution activities between three virtual teams and 40 sub sites across Australia and New Zealand, reporting back to England SOE HQ. Second level Desktop Support engineer providing onsite support and development of automated software distribution packages. Regional Australasian Service Line Coordinator – schedule and manage quality assurance (QA) testing of large SOE software rollouts including 3rd party vendor UAT. Coordinated software distribution activities between three virtual teams and 40 sub sites across Australia and New Zealand, reporting back to England SOE HQ. Second level Desktop Support engineer providing onsite support and development of automated software distribution packages.
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IC Technologies
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Melbourne, Australia
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Systems Engineer
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Feb 1997 - Jun 1998
Systems Engineer providing in-house and field service software and hardware support. Managed warranty requirements for our support contracts including inventory administration and stock control. Systems Engineer providing in-house and field service software and hardware support. Managed warranty requirements for our support contracts including inventory administration and stock control.
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Computer Heaven
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Melbourne, Australia
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Computer Service Technician, General Sales Assistant
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Jan 1996 - Feb 1997
Systems Engineer providing in-house and field service software and hardware support including general sales and customer service. Systems Engineer providing in-house and field service software and hardware support including general sales and customer service.
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Education
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2013 - 2016
Swinburne University of Technology
Master of Technology (M.Tech), Business Systems (Bus.Sys) -
2011 - 2012
Holmesglen Institute
Diploma of Information Technology (Software Development) -
1995 - 1996
Western Melbourne Institute of TAFE
Advanced Certificate in Electronics (Computer Service Technician)
Community
