Experience

REN CONSULTORES

• Mexico
• Business Consulting and Services
• 1 - 100 Employee

• Partner Owner

  • Jul 2021 - Present

  Brindar asesoría financiera, administrativa y de RH a medianas empresas y emprendedores, asesoramiento en gobierno corporativo, transiciones de equipos, creación de equipos de alto desempeño, potencialidad fortalezas de empleados y compañías, contratación y retención de personal, planes de sucesión. Brindar asesoría financiera, administrativa y de RH a medianas empresas y emprendedores, asesoramiento en gobierno corporativo, transiciones de equipos, creación de equipos de alto desempeño, potencialidad fortalezas de empleados y compañías, contratación y retención de personal, planes de sucesión.



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Finance manager Order to Cash LATAM

  • Mar 2018 - Oct 2020

  Company with 23,000 employees worldwide and $22 Billion USD sales, whose main business is air conditioning, fire detection and security for home & buildings. Listed 439 under Fortune 500.Order to Cash Manager for LATAMSupervising Billing, Credit, Collections and Cash application teams for LATAM. Reporting directly to the America´s Director, managing a team of 6 Supervisors and 70 indirect employees. Managing a portfolio of $120 million dollars (MUSD) and 4,000 customers. Conducting difficult conversations with customers. Reviewing and approving payment plans according to our days. Managing KPIs to ensure they are in line with approved Service Level Agreements (SLAs).• Implemented a new collections strategy based on increasing the number and frequency of contacts, augmenting the number of calls from 10 on average to 25 on average daily per collector, increasing cash collection by 20%. • Reduced the unapplied cash for Mexico and Brazil by $2 MUSD in 6 months, by establishing closer communication with our clients and our financial institutions. • Changed the management´s working culture, removing old habits and introducing a performance-based culture identifying and eliminating 100% of redundant activities. • Reduced the billing errors by 30% implementing billing error metrics and creating new billing-tracking reports.



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Credit and Collection manager for North America

  • Feb 2017 - Mar 2018

  Hiring, setting and monitoring the performance goals of a team of 15-20 collectors making sure they became top talent finance employees for HP, managing a portfolio worth over $200 MUSD with 3,000 customers in North America working with the different Business Units to improve billing, cash flow and customer experience.• Ensured strong business control by auditing 100% of all new collector´s write off, cash applications and refunds to customers.• Kept past due AR under 15% with zero documents over 365 days past due.• Maintained the Days Sales Outstanding (DSO) less than 42 days, best in class for the IT world with 30 days overage credit terms.• Led the 180´s project to reduce the invoices over 180 days decreasing in 1 year 20% the past due prioritizing based and amount and days old investing 30% of the time to tackle these invoices.• Prepared monthly KPI´s report to discuss the results of the team with actions for the top accounts reducing top amount on quarterly basis by 15%• Identified top customer disputes working with the billing team, reducing common billing errors.• Conducted one on one conversations with 100% of the team on a monthly basis suggesting next actions for the top 25 offenders, approving write off for small balances over 180 Days.• Moved 150 credit & collections positions in 3 years from USA to Guadalajara.• Conducted more than 1,500 interviews and hired over 350 collectors, including a team in Canada of 2 collectors.

• Gerente Finanzas FITR

  • Feb 2017 - 2018

  Managing a group of 14 people individual contributors and supervisors, working together with the LATAM business units and Controllership • Approved over 500 monthly Journal entries and account reconciliations per month.• Transitioned all activities from Mexico to India elaborating 100% of the role descriptions and mapping 100% processes related to LATAM inventory activities.

• Collection Manager for NA

  • Feb 2008 - Feb 2017

  Hewlett Packard Company Feb 2008 – Feb 2017 Credit and Collection Manager for North America Hiring setting and monitoring high-performance team of 15-20 collectors making sure they become top talent finance employees for HP, managing over $200 million USD portfolio with 3,000 customers in North America working with the different Business Units to improve billing, cash flow, and customer experience. • Conducted more than 1,500 interviews hired more than 350 collectors. Including a team in Canada of 2 collectors • Ensured strong business control auditing 100% all-new collectors write-off, cash applications, and refunds to customers.• Kept AR past due under 15% with zero documents over 365 days past due• Maintained the DSO of less than 42 days best in class for the IT world with 30 days overage credit terms.



Continental

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Collection Analyst

  • May 2006 - Feb 2008

  Empresa alemana líder en tecnología automotriz con 250.000 empleados y presencia en 56 países. Analista de cuentas por cobrarTrabajando en el Centro de Servicios Compartidos para América del Norte, proporcionando servicios de cobro y recuperación para 13 lugares diferentes. Reportando al Gerente de Crédito y Cobranzas de las Américas, liderando las disputas por deducciones de Calidad y Logística debido a la garantía y fletes para clientes de primer nivel como FORD, GM, NISSAN, MERCEDES BENZ y otros. Apoyo a todas las auditorías realizadas al equipo de Cuentas por Cobrar, incluyendo SOX's, KPMG, e Internas. • Recupere 10 MUSD de deducciones no válidas en 2 años analizando los informes y trabajando con los ingenieros para cada disputa, recopilando la información y enviándola a los clientes.



Sanmina SCI

• AR Supervisor

  • Apr 2000 - Jan 2006