Experience

Midas Hotel and Casino

• Philippines
• Hospitality
• 100 - 200 Employee

• Customer Service Team Lead

  • Feb 2020 - Present

  • Create an inspiring team environment with an open communication culture. • Set clear team goals. • Oversee day-to-day operation • Monitor team performance and report on metrics.• Motivate team members. • Discover training need and provide coaching. • Listen to team members’ feedback and resolve any issues or conflicts. • Recognize high performance and reward accomplishments. • Encourage creativity and risk-taking.

• Bartender

  • Sep 2017 - Feb 2020

  • Currently functions as Casino Bartender • Prepare alcohol and non-alcohol beverages for bar and restaurant patrons. • Interact with customers, take orders and serve and drinks • Assess customer’s needs and preferences and make recommendations.• Plan and present bar menu • Check customer’s identification and confirm it meet legal drinking age • Restock and replenish bar inventory and supplies

• Banquet Server

  • Apr 2017 - Sep 2017

  • Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet • Perform cleaning tasks and breakdown of service • Maintain high standards of safety and cleanliness • Adhere to grooming and appearance standards



SIPCHEM

• Saudi Arabia
• Chemical Manufacturing
• 700 & Above Employee

• Executive Secretary

  • Dec 2014 - Dec 2016

  Provide administrative and clerical support to departments or individuals.Schedule meetings and arrange conference rooms.Alert manager about cancelations or new meetings.Manage travel and schedule.Handle information requests.Prepare correspondence and stuff mail into envelopes.Arrange for outgoing mail and packages to be picked up.Greet and receive visitor.Prepare confidential and sensitive documents.Coordinates office management activities.Determine matters of top priority and handle accordingly.Prepare agenda for meetings.Takes and transcribes dictation.Maintain office procedures.Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.Operate office equipment, such as photocopy machine and scanner.Coordinate committees and task forces.Relay directives, instructions and assignment to executives.Receive and relay telephone messages.Direct the general public to the appropriate staff member.Maintain hard copy and electronic filing system.Sign for UPS/Fed Ex/Airborne packages.

• Assistant

  • Jun 2014 - Dec 2014

• Document Controller

  • Dec 2013 - May 2014