Mario Bispo

Service Desk Engineer at Speedcast
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Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Rio de Janeiro, Brazil, BR
Languages
  • English Professional working proficiency
  • Spanish Professional working proficiency
  • Portuguese Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Service Desk Engineer
      • Jan 2021 - Present

      Support CSC Supervisor with escalated IncidentsCarry out Engineering and operational changesOpen, investigate and resolve Incident tickets for supported sitesProvide technical support for all team membersEncompass Speedcast’s CAST values in everyday activities

    • Field engineer
      • Jan 2017 - Mar 2022

      Field engineer supporting vessels for maritime & energy industry including cruisers ships in latin/north America.

    • United States
    • Telecommunications
    • 200 - 300 Employee
    • Field Services Engineer
      • Jul 2012 - Dec 2016

      Installation, Maintenance, Technical Site Surveys and VSAT antennas testing/troubleshooting and equipment for energy industry. Activities developed in VSAT systems using SeaTel and Spacetrack stabilized antennas. Systems using SCPC technology Comtech satellite modems and TDMA technology iDirect and Gilat modems. Installation and maintenance of Petrobras Multisat systems on support vessels to provide data and voice to Petrobras. Major equipment involved are Pelco cameras, Bosch DVRs, Gilat Satellite Modems, routers Cisco, SeaTel 2202 Controller, and SeaTel antenna 4009. On behaulf of Field Service coordinator for trouble tickets. Show less

    • Oil and Gas
    • 100 - 200 Employee
    • Block 3-05- Team Leader Telecom support (offshore)
      • Aug 2006 - Aug 2012

      - Install and maintain Inmarsat - standard B – Maritime, tracking system. - L.O.S radio system install and commissioning. - Cisco IP Phone and computer network equipment installation. - Install, maintain, repair and inventories of entire V.H.F./U.H.F radios - Carry out routine maintenance offshore as Telecom team leader - Block 3-05 - Installation / testing e.g.: P.A. and TV entertainment systems (Seatel stabilized antenna) - Install and maintain Inmarsat - standard B – Maritime, tracking system. - L.O.S radio system install and commissioning. - Cisco IP Phone and computer network equipment installation. - Install, maintain, repair and inventories of entire V.H.F./U.H.F radios - Carry out routine maintenance offshore as Telecom team leader - Block 3-05 - Installation / testing e.g.: P.A. and TV entertainment systems (Seatel stabilized antenna)

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Remote connectivity field technician (offshore)
      • Aug 2003 - Aug 2006

      VSAT Spacetrack 4000 (DMS system) specialist. (C-Band_ 2.4 diameter) In charge of offshore projects for entire domestic territory and abroad (Macaé, Angola, Trinidad & Tobago, Cuba, Venezuela, and Peru). Costumers: Transocean, Pride, BP, Repsol, Chevron, Petrobrás, Wintershall, Encana,ENI, Sonangol, Total E&P VSAT Spacetrack 4000 (DMS system) specialist. (C-Band_ 2.4 diameter) In charge of offshore projects for entire domestic territory and abroad (Macaé, Angola, Trinidad & Tobago, Cuba, Venezuela, and Peru). Costumers: Transocean, Pride, BP, Repsol, Chevron, Petrobrás, Wintershall, Encana,ENI, Sonangol, Total E&P

    • Telecommunications
    • 1 - 100 Employee
    • Telecom Field Technician
      • Jan 1998 - Aug 2003

      In charge of NEXTEL cellular system using LOS Digital radios systems. Perform voice and data transmission system to corporative customers and Installation of fixed VSAT TDMA and CDMA technologies. Costumers: Bradesco bank, Itaú bank, Carrefour supermarkets, Real bank, Embratel, Nextel, Alcatel, Nec In charge of NEXTEL cellular system using LOS Digital radios systems. Perform voice and data transmission system to corporative customers and Installation of fixed VSAT TDMA and CDMA technologies. Costumers: Bradesco bank, Itaú bank, Carrefour supermarkets, Real bank, Embratel, Nextel, Alcatel, Nec

    • Armed Forces
    • 700 & Above Employee
    • Telegraphy Operator (Military)
      • Jan 1988 - Jul 1997

      Telecommunication (telegraph operator), on the Brazilian NAVY warships, operating data radios, voice, Crypto-data system, UHF, VHF, HF equipments, electronic war, and troposphere transmission. Telecommunication (telegraph operator), on the Brazilian NAVY warships, operating data radios, voice, Crypto-data system, UHF, VHF, HF equipments, electronic war, and troposphere transmission.

Education

  • Van Gogh school
    Industrial Electronics Technician, Eletronics
    1999 - 1999
  • Brazilian Navy
    Military Technical Degree, Eletronics/Telecom
    1988 - 1991
  • Colegio Metropolitano
    college
    1979 - 1984

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