Mario Basister

Platform Support Engineer at Schonfeld
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Credentials

  • CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Introduction to Career Skills in Software Development
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • edX Verified Certificate for Introduction to Kubernetes
    edX
    Jan, 2022
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Mar, 2023
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    May, 2023
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Platform Support Engineer
      • Jul 2022 - Present

    • Switzerland
    • Banking
    • 700 & Above Employee
    • Senior Support Analyst
      • Feb 2009 - Jul 2022

      - Level 2 Front Office applications support for bonds, futures and swaps applications - Manages incidents and supervises production release management. - Manages support book of work - Responsible for monitoring and responding to production environment alerts and coordinates weekend activities. - Level 2 Front Office applications support for FX (Spot, Forwards, Options) - Level 2 Front Office applications support for bonds, futures and swaps applications - Manages incidents and supervises production release management. - Manages support book of work - Responsible for monitoring and responding to production environment alerts and coordinates weekend activities. - Level 2 Front Office applications support for FX (Spot, Forwards, Options)

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Global Support Analyst
      • Jun 2006 - Feb 2009

      - Senior Front Office applications support for bonds, futures and swaps applications - Manages incidents and supervises production release management. - Manages support book of work - Responsible for monitoring and responding to production environment alerts and coordinates weekend activities. - Level 1 support for FX - Responsible for fulfilling users request (application access and/or report request) - Senior Front Office applications support for bonds, futures and swaps applications - Manages incidents and supervises production release management. - Manages support book of work - Responsible for monitoring and responding to production environment alerts and coordinates weekend activities. - Level 1 support for FX - Responsible for fulfilling users request (application access and/or report request)

    • Retail
    • 700 & Above Employee
    • Programmer/Analyst
      • Oct 2004 - Jun 2006

      - Provide application programming and user support for retail applications - Responsible for supporting and creating batch jobs for end of day store processes. - Responsible for new employee trainings (Unix, Windows) - Provide application programming and user support for retail applications - Responsible for supporting and creating batch jobs for end of day store processes. - Responsible for new employee trainings (Unix, Windows)

    • Japan
    • Software Development
    • 700 & Above Employee
    • Systems Engineer
      • Feb 2001 - Jun 2004

      - Provides enterprise-level security solutions to external clients including application support and application consultation. - Responsible for maintaining the support teams network testing environment - Responsible for product testing and solutions verification. - Provides enterprise-level security solutions to external clients including application support and application consultation. - Responsible for maintaining the support teams network testing environment - Responsible for product testing and solutions verification.

Education

  • AMA University
    Bachelor's degree, Computer Engineering
    1995 - 1999

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