Experience

Techno Q

• Qatar
• Technology, Information and Media
• 200 - 300 Employee

• System Consultant

  • Nov 2021 - Present

  - Selling and Marketing of all Oracle Micros products (Local and Hosted applications) as well as Oracle NetSuite (ERP Solution), FCS Computer System (including guest technology, operation mobile apps), call accounting, voicemail system and more), Infor Sun Financial System. - Preparing the Annual Maintenance Contracts for my client database. - Follow up with major accounts activities between the Head Office and Clients on the provided quotations. - Preparing Sales Quotes. - Escalating and resolving all client issues in a very swift and professional manner by liaising with our technical team. - Making sure all our properties are having their quarterly preventive maintenance. - Coordinate all installation activities between clients and Techno Q installation team. - Developing Company’s business activities in the POS sector and ERP solutions targeting retail outlets and Companies. - Order entry for all Oracle Micros products, FCS , Infor Sun , and Oracle NetSuite. Show less



Qatar Star Services

• Qatar
• Food and Beverage Services
• 200 - 300 Employee

• Business Development Executive- Facilities Management

  • Mar 2021 - Nov 2021

  - Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies. - Building business relationships with current and potential clients. - Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs). - Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals. - Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process. - Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans . Show less



Commercial Bank

• Qatar
• Banking
• 700 & Above Employee

• Senior Associate

  • Jan 2020 - Feb 2021

  - Assisting in management of routine customer requests and queries. - Preparing and documenting client details in accurate manner. - Developing reporting applications and delivery within timelines. - Coordinating with financial advisors relating to investment products and services. - Actively seeking out new sales opportunities through cold calling. - Performing Cross-selling and Up-selling based on client’s interests. - Serves customers by selling banking products and meeting customer needs. - Serving existing accounts , obtain orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential customers. Show less



Société Générale de Banque au Liban SAL

• Lebanon
• Banking
• 200 - 300 Employee

• Customer Service Representative

  • Feb 2018 - Jul 2019

  - Have sufficient knowledge about banking products and respond to all inquiries accordingly- Serves customers by selling banking products and meeting customer needs- Actively seeking out new sales opportunities through cold calling.- Deliver qualitative services to customers- Inform and suggest new banking products to customers- Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction- Maintain and manage existing accounts; capture new accounts.- Visiting clients and potential clients to evaluate needs or promote products and services. Show less

• Teller

  • Jun 2016 - Feb 2018

  - Accept cash and cheques for deposit- Process cash withdrawals- Perform specialized tasks such as preparing banker’s cheques- Foreign currency exchanges- Count and cash check at the beginning and end of each shift



BLOM BANK s.a.l.

• Lebanon
• Banking
• 700 & Above Employee

• Main Teller & Retail Sales Representative

  • Feb 2015 - Jan 2016

  - Work all transactions above 10,000$ - Control branch Tellers - Control branch Safe - Control branch ATM - Outdoor sales - Work all transactions above 10,000$ - Control branch Tellers - Control branch Safe - Control branch ATM - Outdoor sales



Terre des Hommes Italia

• Italy
• Non-profit Organizations
• 200 - 300 Employee

• Social Worker

  • Mar 2014 - Jan 2015

  - Outreach registration for Syrian refugees - Outreach registration for Syrian refugees



BLOM BANK s.a.l.

• Lebanon
• Banking
• 700 & Above Employee

• Retail Sales Representative

  • Jul 2013 - Feb 2014

  Selling products found at the bank such as car loans ,credit cards,debit cards,ext... Selling products found at the bank such as car loans ,credit cards,debit cards,ext...



FAWAZ HOLDING

• Lebanon
• Food and Beverage Services
• 1 - 100 Employee

• Sales Representative

  • Jan 2010 - Dec 2010

  - Indoor sales for different products of our company - Maintaining our showroom readiness to welcome customers - Indoor sales for different products of our company - Maintaining our showroom readiness to welcome customers