Experience

Teton Pines Resort & Country Club

• United States
• Entertainment Providers
• 1 - 100 Employee

• Pool Operations Manager

  • May 2022 - Present

  - Managing the staff schedule. - Hiring and training new staff. - Supervising stuff during busy hours. - Enforcing facility safety rules and policies with patrons. - Maintain the pool’s chemical balance, ensuring the pool’s cleanliness and keeping the pool’s equipment in working order. - Responsible for answering questions, directing patrons to the correct area and ensuring patrons have a positive experience. - Responsible for communicating with a variety of people, including customers, other employees and management. - Use leadership skills to motivate the team, encourage them to learn and grow and help them develop their own leadership skills. also use leadership skills to ensure your team is working together effectively and efficiently. - Establishing and enforcing rules for pool use, such as time limits for swim sessions and pool occupancy limits. Show less



Teton Club

• United States
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • May 2008 - Apr 2022

  BAR SUPERVISOR -Daily bar operations. -Following safety and sanitation policies. -Bar menu development. -Maintaining ordering, pricing, inventory. FRONT DESK AGENT, CONCIERGE, BELLMAN -Check in/out of guest. -Booking activities, creating gust's itineraries. -Responding to guest's needs and complains. -Ensure that all the rooms meet club standards. - Provide information to members in a 40 condominiums about the Club policies, services, amenities and provided information to guest about the local area (e.g. directions, places to eat, things to do, etc) - Ensuring that the member luggage is carried from arrival point to room and from room to departure point on checkout. -Transport members to different restaurants or local areas. - Valet cars. Show less



White Buffalo Club

• United States
• Hospitality
• 1 - 100 Employee

• Restaurant Manager

  • Sep 2014 - Aug 2015

  -Recruiting, training, scheduling and managing staff. -Menu development. -Generating daily, weekly and monthly reports. -Increasing revenue. -Recruiting, training, scheduling and managing staff. -Menu development. -Generating daily, weekly and monthly reports. -Increasing revenue.



Terra Resort Group

• Hospitality
• 1 - 100 Employee

• Bell Capitan

  • Sep 2008 - Sep 2014

  - Daily transportation operations. - Training and supervising staff. - Communication with all the department of the hotel in order to excide guest' expectations. - Supervise the activities of the Bell staff, ensuring that the guest luggage is carried from arrival point to room and from room to departure point on checkout. - Handle all messages, mails and packages for guest and employees, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way. - Maintain an up-to-date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to the guest queries. Show less


3 Creek Ranch Golf Club
• United States
• Line Cook

  • May 2014 - Aug 2014


Amanresorts

• Netherlands
• Financial Services
• 1 - 100 Employee

• Food and Beverage Assistant

  • May 2003 - May 2008

  Knowledge of the entire food and beverage department. - Busser - Hosts - Server - Room Service - Bartender - Restaurant Supervisor Knowledge of the entire food and beverage department. - Busser - Hosts - Server - Room Service - Bartender - Restaurant Supervisor



Rockresorts

• United States

• Food and Beverage Assistant

  • May 2001 - Apr 2008

  Knowledge of the entire food and beverage department. - Busser - Hosts - Server - Room Service - Bartender - Restaurant Supervisor Knowledge of the entire food and beverage department. - Busser - Hosts - Server - Room Service - Bartender - Restaurant Supervisor