Mario Arnone
Product Manager at TradeRev- Claim this Profile
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Topline Score
Bio
Ranjit Gandhi
I had the pleasure of working with Mario on the Salesforce Pre-sales and Post-sales Domain over the last 10 months. Mario is hard working and his knowledge of the system is commendable. He is always on a hunt to find opportunities to make the app better and contributes majorly to the operational success of the project.
Ranjit Gandhi
I had the pleasure of working with Mario on the Salesforce Pre-sales and Post-sales Domain over the last 10 months. Mario is hard working and his knowledge of the system is commendable. He is always on a hunt to find opportunities to make the app better and contributes majorly to the operational success of the project.
Ranjit Gandhi
I had the pleasure of working with Mario on the Salesforce Pre-sales and Post-sales Domain over the last 10 months. Mario is hard working and his knowledge of the system is commendable. He is always on a hunt to find opportunities to make the app better and contributes majorly to the operational success of the project.
Ranjit Gandhi
I had the pleasure of working with Mario on the Salesforce Pre-sales and Post-sales Domain over the last 10 months. Mario is hard working and his knowledge of the system is commendable. He is always on a hunt to find opportunities to make the app better and contributes majorly to the operational success of the project.
Credentials
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Ontario Certified Teacher
Ontario Ministry of EducationJun, 2012- Nov, 2024
Experience
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TradeRev
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Product Manager
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Apr 2021 - Present
- Key Product Manager and SME for KAR Global's enterprise post-sale service as a prerequisite step toward replacing legacy databases and unifying subsidiary processes - Discovered and delivered on multiple operational cost-saving features including a new post-checkout transportation offering for TradeRev saving $75k/year- Introduced TradeRev in-app chat feature for Operations team to better communicate with users- Created multiple internal tools for Operations teams to enable higher operational efficiency and lower developer effort required- Worked with multiple development teams (core app, mobile, ) and multiple Agile types (Kanban, Scrum, SAFe)
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Associate Product Manager
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May 2021 - Jul 2022
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Senior Tehnical Operations Analyst
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Nov 2018 - Apr 2021
- Managed the investigation, escalation, and stakeholder communication concerning company-wide, priority technical issues- Collaborated daily with Product and Development teams on bug/defect resolution to ensure we met expected SLAs- Provided continuous training, guidance, and performance management of the Technical Operations team
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Customer Support Specialist
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May 2018 - Nov 2018
- Monitored phone calls and emails from clients and sales team to resolve various issues- Led weekly support onboarding sessions for company new hires from all departments- Trained of new support team members
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Vans, a VF Company
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United States
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Retail
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700 & Above Employee
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Assistant Store Manager
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Nov 2015 - May 2018
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GameStop Canada
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Retail
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700 & Above Employee
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Assistant Store Manager
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Nov 2013 - Nov 2015
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Sales Associate
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Nov 2009 - Nov 2013
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Real Canadian Superstore
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Retail
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700 & Above Employee
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Sales Associate
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Dec 2006 - Nov 2009
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Education
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2007 - 2011
OCAD University
Bachelor of Fine Arts - BFA, Integrated Media -
2011 - 2012
Lakehead University
Bachelor of Education - BEd, Primary/junior education
Community
