Marinko Šantek

Director of Sales and Revenue Management at Four Points by Sheraton Ljubljana Mons
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Contact Information
us****@****om
(386) 825-5501
Location
Slovenia, SI

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Experience

    • Slovenia
    • Hospitality
    • 1 - 100 Employee
    • Director of Sales and Revenue Management
      • Jul 2019 - Present

    • Director of Revenue Management
      • Apr 2017 - Jul 2019

      It is a leadership role, responsible for the effective strategic and tactical implementation of Revenue strategy, maximizing hotel room revenue through effective pricing and inventory management. The responsibilities of this position align with the Property and Marriott Strategic Plan for Revenue Management. It is a leadership role, responsible for the effective strategic and tactical implementation of Revenue strategy, maximizing hotel room revenue through effective pricing and inventory management. The responsibilities of this position align with the Property and Marriott Strategic Plan for Revenue Management.

    • Slovenia
    • Hospitality
    • 1 - 100 Employee
    • Revenue Manager
      • Jan 2014 - Mar 2017

      Develop overall pricing strategy in alignment with Marriott EAME Divisional Pricing.Guidelines to include all market segments and distribution channels.Formulate Retail Pricing Structure, provide guidance on corporate transientnegotiated pricing, group pricing for each group, wholesale pricing andacceptance.Ensure effective pricing strategies are in place to reflect asset strength relative tothe competition in each market.Effectively manage inventory and pricing strategy in all distribution channels includingbranded web, 3rd party sites, StarLink, and the GDS.Collaborate with the Internet Merchandising Manager and Director of Sales & Marketingin the decision making process of promotion participation and rates thereof.Enforce logical leisure pricing hierarchy for marketing promotions.Closely monitor competitive pricing and understand the impact of relative pricingdecisions on property performance. Set selective sell guidelines for groups and coordinate management of group business closely with the sales and banquet teams.Pro-actively identify Soft Spot periods and prepare a Soft Spot Revenue ManagementPlan, in cooperation with Sales, Marketing and On-Line, with the engagement ofCorporate and Regional resources.Drive Market Share and Revenue Performance through proper pricing and mixmanagement.Analyse competitive reports and formulate appropriate strategies through use of Deloitte& Touche Reports,The Bench, Hotelligence and Market Vision.Responsible for effective implementation and compliance with all Marriott RevenueManagement Standards, Policies & Procedures. (Rate Plans, Rate Categories, MarketSegmentation, Profiles and all other PMS/IPS related RM functionality). Show less

    • Revenue Manager
      • Jan 2014 - Mar 2017

      My role it is also to ensure, through training and development, that the Reservations team provide an efficient, accurate and friendly Reservations service creating customer satisfaction.To ensure all Rate Plans and Rate Categories are accurately created and maintained in line with Marriott Standards.To maintain inhouse system configuration so Hotel information is accurate at all times for inhouse and IPS (CRS / GDS) use, ensuring problems in booking are minimised. To liaise on a regular basis with the Events Manager regarding future tentative bookings for statusing purposes. To effectively communicate new Rate Plans and Packages to all Reservations staff, and to maintain the Promotions Calendar on a timely basis. To complete regular Business on the Books and Pace Analysis, communicating results and targets on a timely basis to maintain a high level of ownership of these by the team.To actively maintain the Statusing of the in-house system ensuring Maximum Occupancy and Average rate can be achieved.Continually develop and enhance the Front Office Incentive Program (StarPush) to ensure that opportunities and Incremental revenues are maximised. Show less

    • Front Office Manager
      • Apr 2012 - Dec 2013

    • Slovenia
    • Hospitality
    • 1 - 100 Employee
    • Sales Specialist, Groups & Events
      • Jan 2012 - Mar 2012

    • Front Office Manager
      • Mar 2009 - Dec 2011

    • Front Desk Agent
      • Feb 2005 - Feb 2009

Education

  • School of Advanced Social Studies
    Masters of Arts in Intercultural Management, Intercultural relations and their management at the fields of economy, politics and science.
    2015 - 2017
  • EAME Revenue Management Academy
    Revenue Management Academy (RMA) – Revenue Plan Essentials
    2015 - 2015
  • GEA College of Entrepreneurship
    Bachelor Degree in Economics (entrepreneurship)
    2010 - 2014
  • EAME Revenue Management Academy
    RMA1 Revenue Management
    2014 - 2014
  • Vocational college for catering and tourism Bled
    Hospitality
    2002 - 2011
  • Secondary School for Catering and Tourism in Ljubljana
    1997 - 2000

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