Experience

AILS séjours linguistiques

• France
• Travel Arrangements
• 1 - 100 Employee

• Sales Development Manager

  • May 2020 - Present

• Travel sales consultant

  • Oct 2018 - May 2020

  - Customer demand & needs analysis - Customised language stays advices- Customer management during all the process- B2C business development - Litigation management - Presentation of the company during stand management during fairs- Worldwide partnerships relationships- Community management ( Facebook and Instagram)- Creation of newsletter campaigns- Booklet drafting - English and French translations - Chat supporting- Business travels (visiting schools partners and countries)



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Graduate Management Trainee

  • Sep 2017 - Oct 2018

  Fleet management Treatment of objections and complaints Making reservations Managing local and international customer requests Development of new BtoB and BtoC customers Cost management of the agency Fleet management Treatment of objections and complaints Making reservations Managing local and international customer requests Development of new BtoB and BtoC customers Cost management of the agency



DUPESSEY&CO

• France
• Transportation, Logistics and Storage
• 1 - 100 Employee

• Sales representative

  • Sep 2014 - Aug 2017

  Development of customer wallet Respond to tenders Track customers Prospecting Development of customer wallet Respond to tenders Track customers Prospecting



Enedis

• France
• Utilities
• 700 & Above Employee

• Administrative agent

  • Jun 2014 - Jul 2014



Selectour

• France
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Travel Advisor

  • Feb 2014 - Feb 2014

  Travel sale Customer relationship management Advise customers Make estimates Travel sale Customer relationship management Advise customers Make estimates



Patek Philippe

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Operator

  • Aug 2013 - Aug 2013



PRESTALP

• Région de Grenoble, France

• Event project

  • Jun 2013 - Jul 2013

  Events management Reply specific customer demands Make estimates Events management Reply specific customer demands Make estimates



FAURE TOURISME

• Région de Grenoble, France

• Marketing assistant

  • Feb 2013 - Feb 2013

  Promote the airport shuttle Make satisfaction survey Promote the airport shuttle Make satisfaction survey



Patek Philippe

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Administrative assistant

  • Jun 2012 - Jul 2012