Marine André
Head of Performance at Enterprise Nation- Claim this Profile
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French Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Efrosyni Panayiotou
I have had the pleasure of witnessing Marine lead the Customer Service department at The Challenge to unprecedented success over the last few years; she is an inspiration. She holds herself and all her colleagues to high standards and has a singular focus on striving for improvement and on encouraging accountability. Her exceptional organisational skills, strategic outlook, and values-based work ethic are everything anyone could as for from a head of department.
Ellen Rutherford
I have had the pleasure of managing Marine in her role of Head of Customer Services at The Challenge. Marine is extremely diligent and this makes her a dream to have in the team. She always takes the time to properly understand issues and is very solution focused. In her role she often has to deal with difficult issues and she takes this completely in her stride, this keeps her team calm and focused. Marine is also a hugely positive and kind person who is well liked by all who come into contact with her. I would thoroughly recommend working with her.
Efrosyni Panayiotou
I have had the pleasure of witnessing Marine lead the Customer Service department at The Challenge to unprecedented success over the last few years; she is an inspiration. She holds herself and all her colleagues to high standards and has a singular focus on striving for improvement and on encouraging accountability. Her exceptional organisational skills, strategic outlook, and values-based work ethic are everything anyone could as for from a head of department.
Ellen Rutherford
I have had the pleasure of managing Marine in her role of Head of Customer Services at The Challenge. Marine is extremely diligent and this makes her a dream to have in the team. She always takes the time to properly understand issues and is very solution focused. In her role she often has to deal with difficult issues and she takes this completely in her stride, this keeps her team calm and focused. Marine is also a hugely positive and kind person who is well liked by all who come into contact with her. I would thoroughly recommend working with her.
Efrosyni Panayiotou
I have had the pleasure of witnessing Marine lead the Customer Service department at The Challenge to unprecedented success over the last few years; she is an inspiration. She holds herself and all her colleagues to high standards and has a singular focus on striving for improvement and on encouraging accountability. Her exceptional organisational skills, strategic outlook, and values-based work ethic are everything anyone could as for from a head of department.
Ellen Rutherford
I have had the pleasure of managing Marine in her role of Head of Customer Services at The Challenge. Marine is extremely diligent and this makes her a dream to have in the team. She always takes the time to properly understand issues and is very solution focused. In her role she often has to deal with difficult issues and she takes this completely in her stride, this keeps her team calm and focused. Marine is also a hugely positive and kind person who is well liked by all who come into contact with her. I would thoroughly recommend working with her.
Efrosyni Panayiotou
I have had the pleasure of witnessing Marine lead the Customer Service department at The Challenge to unprecedented success over the last few years; she is an inspiration. She holds herself and all her colleagues to high standards and has a singular focus on striving for improvement and on encouraging accountability. Her exceptional organisational skills, strategic outlook, and values-based work ethic are everything anyone could as for from a head of department.
Ellen Rutherford
I have had the pleasure of managing Marine in her role of Head of Customer Services at The Challenge. Marine is extremely diligent and this makes her a dream to have in the team. She always takes the time to properly understand issues and is very solution focused. In her role she often has to deal with difficult issues and she takes this completely in her stride, this keeps her team calm and focused. Marine is also a hugely positive and kind person who is well liked by all who come into contact with her. I would thoroughly recommend working with her.
Credentials
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GEP Certified Carbon Management Training Course
GEC EnvironmentalJun, 2021- Nov, 2024 -
Confident Communication for Women in the Workplace
The CPD Certification ServiceJan, 2021- Nov, 2024 -
PRINCE2® Agile Foundation and PRINCE2® Agile Practitioner
AXELOS Global Best PracticeJan, 2021- Nov, 2024 -
Accredited Coach
The Institute of Customer ServiceNov, 2015- Nov, 2024
Experience
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Enterprise Nation
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Head of Performance
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May 2022 - Present
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Head of Programmes
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Sep 2021 - May 2022
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Member Board Of Trustees
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May 2021 - Present
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Westminster City Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Business and Performance Manager
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Dec 2019 - Aug 2021
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Corporate Performance Manager
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Jun 2020 - Dec 2020
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The Challenge
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United Kingdom
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Civic and Social Organizations
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100 - 200 Employee
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Head of Customer Services
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Nov 2017 - Dec 2019
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Customer Services Manager
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Jan 2016 - Nov 2017
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British Council
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Regional Qualification Programme Manager
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Nov 2014 - Dec 2015
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Customer Services Manager
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Mar 2013 - Dec 2015
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Compass Group
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United Kingdom
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Food and Beverage Services
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700 & Above Employee
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Events, Sales and Marketing Manager
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Apr 2010 - Dec 2012
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Marketing and Events Manager
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Oct 2007 - Jun 2009
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Education
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KEDGE Business School
CeseMed Franco Canadien + Bachelor in Business Administration -
Université du Québec en Outaouais
DESS