Departamento de colección

• Feb 2023 - Present

Art Gallery Intern

• Nov 2021 - Feb 2022

Design of artists' portfolios to be presented at Madrid's ARCO contemporary art fair, assistance with the gallery's web updates and social media content, use of online platforms' IT Gallery and Artsy, daily control and mailing of certificates of authenticity. Design of artists' portfolios to be presented at Madrid's ARCO contemporary art fair, assistance with the gallery's web updates and social media content, use of online platforms' IT Gallery and Artsy, daily control and mailing of certificates of authenticity.

Hospitality Consultant - SAP (TMSforHotels)

• Jun 2018 - Sep 2021

My role as a Hospitality consultant would entail some of the following duties: Project management and team coordination, Follow-up with clients and internal teams, Quality Assurance, Technical and Corporate presentations, elaboration of Technical Reports and Training Documents, Communication and teamwork across departments. Dealing with tight deadlines and navigating through a fast-paced environment enabled me to work effectively under pressure. Throughout the time in this position I had the opportunity to design software solutions alongside our business partners and Programming Team, as well as conducting and leading meetings with our clients by reviewing their operational and technical needs. Such experiences helped me develop solid communication and organizational skills. Show less

Hotel Reservations Intern

• Sep 2017 - Feb 2018

My experience as an Individual Reservations Agent in Hôtel Banke 5* in Paris allowed me to better identify and attend guests' needs and concerns, making sure to constantly fulfill and exceed their expectations by offering a customized service. My daily tasks included management of reservations via e-mail, telephone and fax, as well as co-operation with the Revenue department in order to review and control hotel's occupancy, availability and rates. Likewise, the collaboration with the Sales team allowed us to identify regular and business clients' needs and provide up-to-date promotions and personalized amenities. Finally, I was in charge of personally attending guests' concerns regarding the facilities and hotel services, always following Derby Hotels Group standards and values. Show less

Front Desk and Accounting Intern

• Feb 2017 - Jul 2017

My experience at The Caesar Hotel in London was as a full-time Front Desk trainee and as a part-time Accounting intern. I learnt how to provide an excellent guest service, how to proceed efficiently with check-ins and check-outs, how to manage room allocations as well as being in charge of the daily cash balance summary. Regarding the Finance department, I acquired an overall operational knowledge, reviewed daily invoices, closed credit accounts and proceed to send them to the according agencies following their standards and requirements. Show less

Rooms Division Intern

• Mar 2016 - May 2016

During my internship I passed through all Room Division departments, but gave special attention to the Front Desk area. I learned how to handle bookings, welcome guests and make recommendations and I also acquired a basic knowledge of the Opera software. During my internship I passed through all Room Division departments, but gave special attention to the Front Desk area. I learned how to handle bookings, welcome guests and make recommendations and I also acquired a basic knowledge of the Opera software.

F&B Hostess

• Jun 2015 - Sep 2015

During my internship I worked mainly as a hostess during the breakfast time, where I accompanied guests to their table and explained what was included or not in their meal. I also checked the hotel room numbers provided and verified with the front desk if there was any inconsistency. During the lunchtime I was in charge of setting the tables, as well as communicating with the kitchen staff to make sure the dishes arrived well and at the right time. During my internship I worked mainly as a hostess during the breakfast time, where I accompanied guests to their table and explained what was included or not in their meal. I also checked the hotel room numbers provided and verified with the front desk if there was any inconsistency. During the lunchtime I was in charge of setting the tables, as well as communicating with the kitchen staff to make sure the dishes arrived well and at the right time.