Experience

September hotels

• Montenegro
• Leisure, Travel & Tourism
• 1 - 100 Employee

• • Mar 2018 - Present

  Recruiting, coaching and supervising front office staff for 3 hotels in the hotel group September HotelsMaximizing revenue opportunity; Price politics; Social media marketing; MarketingPre-opening of new hotelLeading new connections with extranetsKeeping in touch with local and foreign partners (tour agencies and tour operators).

• • Nov 2016 - Mar 2018

  Check-in and check out procedureTaking payment for accommodation and additional servicesTaking reservations through booking.com, HRS, Expedia, e-mails and direct telephone callAnswering the telephone calls and e-mailIn charge of administrating booking com. channelCoordinating cooperation between guests and other departmentsOrganizing extra services out of hotel upon the request of guests



Porto Montenegro

• Montenegro
• Real Estate
• 100 - 200 Employee

• Retail Operations Intern

  • Jan 2016 - Oct 2016

  Communication and assisting tenants and helping with everyday, weekly and monthly procedures Assisting in pop-up stores Creating monthly reports on sale and entrance Assisting in Sales force finance program Administrator Communication and assisting tenants and helping with everyday, weekly and monthly procedures Assisting in pop-up stores Creating monthly reports on sale and entrance Assisting in Sales force finance program Administrator



Inditex

• Spain
• Retail
• 700 & Above Employee

• Seller and cashier

  • Sep 2014 - Oct 2014