Marina Youssef

Head of IT projects at epay, a Euronet Worldwide Company
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Contact Information
us****@****om
(386) 825-5501
Location
DE
Languages
  • Arabic -
  • English -
  • German -

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5.0

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Ahmed ElGammal

Marina has proven her swift support and understanding for the business and came up with good solutions in benefit to the business process, Only with few months since she joined VF , she a great team player for the wining teams, Keep on the great work.

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Credentials

  • PMI- PMP course certification on going
    PM House
    Oct, 2017
    - Nov, 2024
  • Prince2 Foundation
    APMG-International
    Nov, 2015
    - Nov, 2024

Experience

  • epay, a Euronet Worldwide Company
    • United States
    • Financial Services
    • 700 & Above Employee
    • Head of IT projects
      • Aug 2020 - Present

    • Team Leader
      • Jul 2018 - Present

    • Senior IT Project Manager/Product delivery
      • Jul 2014 - Present

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Operation support engineer
      • Dec 2012 - Oct 2013

      Second Line support for all IN & Mediation operational issues, postpaid services & VPN at Vodafone. Performing Housekeeping on all these nodes. Executed all kinds of work orders and network configurations. Making sure that all services are up and running by making live tests. Provisioning subscribers to VPN. Making sure that the all the mediation (Comptel, Ericcson multi-mediation services) is working at its best performance (up & running) and sending all its files to the required destinations correctly. Working as On-Call 24x7 to support our first line engineers and solving global network problems. Used my good programming background to facilitate work: Developed many useful UNIX scripts for housekeeping, monitoring and accelerating work. Executed all kinds of work orders and network configurations/changes. Deep investigation & acting at once upon any outage in order to solve it ASAP. Solving every individual customer technical complain as being the last point to solve it. Performing Hardware and Application Acceptance for all the new IN Machines before going live. Worked with revenue assurance team to detect many fraud cases and recovered huge amounts of revenue after discovering some problems in different systems and solving them

  • Dursch Gruppe
    • 6 st, maadi
    • Project Coordinator
      • Dec 2011 - Dec 2012

      Responsible of coordinating a project based outside Egypt. Dealing with upcoming tasks and organizing it with the engineers. Working under stress with short deadlines. Multitasking between different projects. Handling internal technical traffic process. Responsible of coordinating a project based outside Egypt. Dealing with upcoming tasks and organizing it with the engineers. Working under stress with short deadlines. Multitasking between different projects. Handling internal technical traffic process.

  • Square Cube Communications
    • Egypt
    • Advertising Services
    • 1 - 100 Employee
    • Project Coordinator
      • Jul 2010 - Nov 2011

      Responsible of coordinating the three phases of a project: Web Design, user interface development, Web development. Dealing with clients from the starting point of analysis till the test phases and hand over of the project. Working under stress with short deadlines. Multitasking between different projects. Handling internal technical traffic process. Responsible of coordinating the three phases of a project: Web Design, user interface development, Web development. Dealing with clients from the starting point of analysis till the test phases and hand over of the project. Working under stress with short deadlines. Multitasking between different projects. Handling internal technical traffic process.

Education

  • The German University in Cairo
    Bachelor of Engineering (B.Eng.), Digital media engineering
    2005 - 2010

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