Experience

ETIHAD AIRWAYS P J S C

• United States
• Aviation and Aerospace Component Manufacturing
• 100 - 200 Employee

• Premium Flight Attendant

  • Dec 2016 - Present

  Delivering highest standards of service, safety and security onboard the aircraft. - Execute all aspects of safety as stated in SEP manual - Adhere to established regulations procedures - Ensure the satisfaction of guests by offering them exceptional customer service , assistance and help when needed. - Offer assistance to guests in the event of an emergency Delivering highest standards of service, safety and security onboard the aircraft. - Execute all aspects of safety as stated in SEP manual - Adhere to established regulations procedures - Ensure the satisfaction of guests by offering them exceptional customer service , assistance and help when needed. - Offer assistance to guests in the event of an emergency



Calista Luxury Resort

• Türkiye
• Hospitality
• 100 - 200 Employee

• Guest Relations Specialist

  • Apr 2015 - Oct 2016

  -Assist guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions. - Handling guests complains and concerns in an efficient and timely manner. -Plan and conduct group and function rundown meetings. -Coordinating and multi-tasking job duties in a busy environment. -Giving detailed information regarding arrivals and room requirements. - Plan and coordinate the provision of friendly, efficient services to Guests. -Assist guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions. - Handling guests complains and concerns in an efficient and timely manner. -Plan and conduct group and function rundown meetings. -Coordinating and multi-tasking job duties in a busy environment. -Giving detailed information regarding arrivals and room requirements. - Plan and coordinate the provision of friendly, efficient services to Guests.



Kharkiv Airport

• Ukraine
• Airlines and Aviation
• 1 - 100 Employee

• Ticketing Manager

  • Oct 2014 - Mar 2015

  - Prepare reports, like volume of ticket sales cash received. - Respond to customer inquiries with accurate up-to-date information - Arrange and confirm tickets for one-side, return, and connecting flight journey for passengers. - Reservations in Amadeus system. - Prepare reports, like volume of ticket sales cash received. - Respond to customer inquiries with accurate up-to-date information - Arrange and confirm tickets for one-side, return, and connecting flight journey for passengers. - Reservations in Amadeus system.



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• English Language Teacher

  • Mar 2013 - Oct 2014

  - teaching children from 8-12 years old on a one-to-one basis - teaching children from 8-12 years old on a one-to-one basis



LCC Astravel

• Харьков, Харьковская область, Украина

• Assistant Manager

  • Feb 2013 - Feb 2014

  -Development/Editing/Making the Web Sites of the company - Translation letters, presentations, reports and incoming documents from Russian/Ukrainian into English and German. - Arranging meetings - Manage administrative functions to ensure smooth and efficient operation of the organisation. -Development/Editing/Making the Web Sites of the company - Translation letters, presentations, reports and incoming documents from Russian/Ukrainian into English and German. - Arranging meetings - Manage administrative functions to ensure smooth and efficient operation of the organisation.



Papillon Hotels

• Türkiye
• Hospitality
• 200 - 300 Employee

• Front Desk Clerk

  • May 2011 - Oct 2011

  -Dealing with special guest requests - General administrative duties -Dealing with special guest requests - General administrative duties



Chernobyl Center for Nuclear Safety, Radioactive Waste, and Radioecology

• Ukraine
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Personal Assistant to Director

  • Jan 2007 - Jan 2008

  - Translation documents and presentations from/into English - Proofread and editing translated materials - Adapt software and accompanying technical documents to another language and culture - Translation of business correspondence. - Translation documents and presentations from/into English - Proofread and editing translated materials - Adapt software and accompanying technical documents to another language and culture - Translation of business correspondence.