Math Teacher

• Sep 2023 - Present

Math Tutor

• 2013 - Present

In-person and virtual private tutoring for Elementary, Middle School, High School, and College level Math, including Geometry, Algebra, Trigonometry, and Calculus. Specialty: Algebra (Can also help with Writing, Spanish, and SAT Prep) My absolute favorite thing about tutoring is seeing the spark of confidence and excitement in an "aha" moment! In-person and virtual private tutoring for Elementary, Middle School, High School, and College level Math, including Geometry, Algebra, Trigonometry, and Calculus. Specialty: Algebra (Can also help with Writing, Spanish, and SAT Prep) My absolute favorite thing about tutoring is seeing the spark of confidence and excitement in an "aha" moment!

Continuous Improvement Associate

• May 2021 - Aug 2023

- Cross-train in and work collaboratively with Service, Sales, Admin, Parts, and Marketing departments - Evaluate processes and drive process improvement - Manage documentation of policies and processes - Lead hiring and onboarding efforts as Hiring Manager - Assist managers and employees with personnel training and development plans - Supervise two employees and have biweekly one-to-ones with employees - Advocate for employees and lead employee satisfaction and retention efforts - Maintain the dealership’s Marine Retailers Association of America Continuous Certification - Analyze data - Track Customer Service Indicators and take action in response to customer feedback - Lead preparations for our annual Boat Shows and customer Hurricane Program - Manage company accounts as account administrator - Oversee IT/software support - Oversee maintenance and repairs of equipment and facility - Manage special projects as needed - Completed Titles & Registrations for new boat owners for 1 year while that position was vacant Show less

Business Operations Specialist & Database Builder

• Apr 2018 - Apr 2021

- Worked on projects for operational improvement - Built an Equine Welfare Information Management System called TourBase which was implemented on January 1, 2019. This Quick Base database is the first and only of its kind in the Charleston Carriage Tour Industry. It stores horses’ and mules’ internal body temperatures, tour information, and other crucial data, integrating several channels of the business into one centralized, streamlined process, increasing efficiency, and improving the quality of data and reporting. Expanded its functionality in 2021 to include HR, document management, work orders, barcode scanning, and animal health information such as feeding and vaccinations. Show less

Inbound Marketing Coordinator

• Apr 2018 - Oct 2018

Responsibilities: • Identifying and reaching out to individuals, influencers, and organizations to build relationships and initiate collaboration with the author, spread the word about the book, and generate sales. • Managing social media marketing strategy. • Editing, creating, and repurposing content for various platforms (email, blog, Facebook, Instagram, Twitter) in order to build an active audience and provide them with frequent, valuable information and inspiration. Managed the publishing and launch of the paperback and ebook editions of the book on Amazon through Kindle Direct Publishing. Participated in a focus group and advised the author during the writing and editing stages of the book prior to taking on this position. -- The Definition of Success tells the true story of Derek Snook, a recent college graduate from an upper class town who, jaded towards his upbringing and driven by a search for meaning in his life and purpose in his vocation, voluntarily lives homeless for a year. Through the experience Derek identifies a need among the homeless and starts a multi-million dollar organization to address it. dereksnook.net amazon.com/dp/197319631X Show less

E-Commerce Analyst

• Jun 2017 - Mar 2018

Product Research • Identified potential new vendors and products through data analysis in concert with customer needs and business model. • Maintained focus on volume and margin to grow company revenue. Product Development • Initiated new vendor relationships and managed initial orders and shipments for quality control. • Communicated with vendors to determine product availability, terms of sales, shipping times, case quantities, and discount opportunities. • Worked with warehouse manager to determine storage needs and outbound shipping requirements. • Entered new product SKUs and vendor information into sales and inventory systems. • Developed sales forecasts and monitored actual results for volume and margin results. Company Development • Contributed to weekly meetings regarding improvement of the company's strategies and plans for future growth. • Recruited for new hires and represented the company's brand at Career Fairs. • Proposed the design for the company logo. -- Zentra is a multi-channel retailer based in Matthews, NC. In just the first five years since its founding in 2012 Zentra became a leader in e-commerce strategy as a Top 300 Seller on Amazon and with storefronts on Walmart, Jet, and eBay. Zentra also operates a small Brick and Mortar store called Libby and Leaf located in historic downtown Matthews. Show less

Bookseller

• Apr 2017 - Aug 2017

This started as a temporary part-time role while looking for full-time work after relocating. When I found a full-time role, I continued working weekends for 3 months. Despite working part-time, I consistently ranked 1st or 2nd in the store for membership sales and other company promotions. Left to live closer to my full-time role and to have free weekends again. This started as a temporary part-time role while looking for full-time work after relocating. When I found a full-time role, I continued working weekends for 3 months. Despite working part-time, I consistently ranked 1st or 2nd in the store for membership sales and other company promotions. Left to live closer to my full-time role and to have free weekends again.

Math Tutor

• Sep 2014 - Mar 2015

Tutored in the Academic Resource Center for all Math courses and some Theology courses 3 hours a week. Tutored in the Academic Resource Center for all Math courses and some Theology courses 3 hours a week.