Experience

NHS Digital

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Service Manager

  • Dec 2021 - Present

• Resource and Finance

  • Jun 2021 - Nov 2021

  Supporting current Business Manager.

• Test Lead

  • Aug 2019 - Jun 2021



Jet2.com and Jet2holidays

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Test Team Lead - Business Intelligence

  • Feb 2019 - Aug 2019

  I the BI Apps Teams are responsible for approx 80 colleague facing applications across all business areas. My current role involves ensuring that the development of these Apps are appropriately tested. I am also involved in the development of application roadmaps and ensuring that testing is included within the design elements, promoting a shift left approach.

• Senior Software Tester

  • Jun 2017 - Feb 2019

  Working on the JET2.com team, I lead a small number of testers to create test cases and carry out manual and automated testing for Jet2 eCommerce developments using AGILE methods. I am actively involved in sizing and planning. I advocated a full rewrite of the Regression Pack for eCommerce and am currently undertaking this task, ensuring that it is up to date and formatted in a way that tests can easily be extracted for Automation. I also led the Test element of the GDPR project for eCommerce… Show more Working on the JET2.com team, I lead a small number of testers to create test cases and carry out manual and automated testing for Jet2 eCommerce developments using AGILE methods. I am actively involved in sizing and planning. I advocated a full rewrite of the Regression Pack for eCommerce and am currently undertaking this task, ensuring that it is up to date and formatted in a way that tests can easily be extracted for Automation. I also led the Test element of the GDPR project for eCommerce, collaborating with all other IT teams within Jet2 and Jet2Holidays to ensure the methodology used did not compromise any of the existing or legacy systems. I was promoted to Senior Test Analyst in Aug 2018. I have been leading a team and covering the Test Team Lead role since June 2018. Jet2 currently utilise TFS to plan and manage testing.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Resource & Finance Manager

  • Oct 2007 - Jul 2009

  I managed the resourcing of multiple IT development projects across several teams, totalling approx 100 people. I also managed the budgets of several areas. The teams I organised the workload for were spread across 3 locations (Leeds / Sheffield / Windsor) so a lot of travelling and conference calling was required. There were often conflicting calls on people's time, and priorities changed constantly due to business needs and pressures, so communication skills and logical / creative thinking… Show more I managed the resourcing of multiple IT development projects across several teams, totalling approx 100 people. I also managed the budgets of several areas. The teams I organised the workload for were spread across 3 locations (Leeds / Sheffield / Windsor) so a lot of travelling and conference calling was required. There were often conflicting calls on people's time, and priorities changed constantly due to business needs and pressures, so communication skills and logical / creative thinking were always in use! I used Excel spreadsheets as the main tool for my role. Show less I managed the resourcing of multiple IT development projects across several teams, totalling approx 100 people. I also managed the budgets of several areas. The teams I organised the workload for were spread across 3 locations (Leeds / Sheffield / Windsor) so a lot of travelling and conference calling was required. There were often conflicting calls on people's time, and priorities changed constantly due to business needs and pressures, so communication skills and logical / creative thinking… Show more I managed the resourcing of multiple IT development projects across several teams, totalling approx 100 people. I also managed the budgets of several areas. The teams I organised the workload for were spread across 3 locations (Leeds / Sheffield / Windsor) so a lot of travelling and conference calling was required. There were often conflicting calls on people's time, and priorities changed constantly due to business needs and pressures, so communication skills and logical / creative thinking were always in use! I used Excel spreadsheets as the main tool for my role. Show less



first direct

• United Kingdom
• Banking
• 700 & Above Employee

• Senior Analyst Programmer / Lead Analyst Programmer (Project Leader)

  • Jun 1998 - Sep 2007

  Projects at first direct fell into two main categories; mandatory, because of either government regulations or changes to global systems by the parent company HSBC, and discretionary, which enhance the systems and give great benefits to their customers. The former tend to deliver less tangible benefits and therefore there are greater challenges presented in order to gain business co-operation. This was often achieved by combining these projects with smaller discretionary projects that required… Show more Projects at first direct fell into two main categories; mandatory, because of either government regulations or changes to global systems by the parent company HSBC, and discretionary, which enhance the systems and give great benefits to their customers. The former tend to deliver less tangible benefits and therefore there are greater challenges presented in order to gain business co-operation. This was often achieved by combining these projects with smaller discretionary projects that required development in the same area. The financial market is very fast moving, and the greatest pressure we operated under was getting new initiatives out to the customer as soon as possible to gain maximum market advantage. The customer experience is always top priority, but in the background it was my job to ensure that the quality/time/cost triangle was kept as equilateral as possible. As Project Leader, I lead several projects across two mainframe disciplines. Each of these projects involved extensive contact with various business areas and also contact with the technical teams with our parent company, HSBC. A key project I was involved in was the FSA Regulatory Mortgage changes which was broken down into smaller projects across the same two mainframe disciplines. This again involved close contact with the business to understand how current procedures work and how they need to change, and liaison with the legal and compliance teams to ensure that the changes being made comply with FSA requirements. I also had to liaise with other IT teams to co-ordinate the changes across the various platforms. Alongside the project management element, this role also included line management of the team, including KPI & objective setting, monthly 1:1s, appraisals, recognition/promotion and disciplinary actions where necessary. I was also involved in the external and internal recruitment process for new team members. Show less Projects at first direct fell into two main categories; mandatory, because of either government regulations or changes to global systems by the parent company HSBC, and discretionary, which enhance the systems and give great benefits to their customers. The former tend to deliver less tangible benefits and therefore there are greater challenges presented in order to gain business co-operation. This was often achieved by combining these projects with smaller discretionary projects that required… Show more Projects at first direct fell into two main categories; mandatory, because of either government regulations or changes to global systems by the parent company HSBC, and discretionary, which enhance the systems and give great benefits to their customers. The former tend to deliver less tangible benefits and therefore there are greater challenges presented in order to gain business co-operation. This was often achieved by combining these projects with smaller discretionary projects that required development in the same area. The financial market is very fast moving, and the greatest pressure we operated under was getting new initiatives out to the customer as soon as possible to gain maximum market advantage. The customer experience is always top priority, but in the background it was my job to ensure that the quality/time/cost triangle was kept as equilateral as possible. As Project Leader, I lead several projects across two mainframe disciplines. Each of these projects involved extensive contact with various business areas and also contact with the technical teams with our parent company, HSBC. A key project I was involved in was the FSA Regulatory Mortgage changes which was broken down into smaller projects across the same two mainframe disciplines. This again involved close contact with the business to understand how current procedures work and how they need to change, and liaison with the legal and compliance teams to ensure that the changes being made comply with FSA requirements. I also had to liaise with other IT teams to co-ordinate the changes across the various platforms. Alongside the project management element, this role also included line management of the team, including KPI & objective setting, monthly 1:1s, appraisals, recognition/promotion and disciplinary actions where necessary. I was also involved in the external and internal recruitment process for new team members. Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Analyst Programmer / Senior Analyst Programmer

  • Sep 1994 - Jun 1998

  Developing and maintaining warehousing systems within an MVS environment utilising DTB COBOL and Adabas Natural. Also spent 1½ years developing using Informix New-EraV2 on Windows 3.1. Developing and maintaining warehousing systems within an MVS environment utilising DTB COBOL and Adabas Natural. Also spent 1½ years developing using Informix New-EraV2 on Windows 3.1.



Bradford Pennine Insurance

• Halifax, United Kingdom

• Analyst Programmer

  • Jan 1993 - Sep 1994

  Developing and maintaining insurance underwriting systems within an MVS environment utilising DTB COBOL, CICS, VSAM and Quickjob. Developing and maintaining insurance underwriting systems within an MVS environment utilising DTB COBOL, CICS, VSAM and Quickjob.



WM MORRISON SUPERMARKET STORES LTD

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Trainee Programmer

  • Sep 1989 - Jan 1993