Experience

Guarantee Travel Group

• United Arab Emirates
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Assistant Director of MICE & Groups

  • Feb 2017 - Present

  • Establish parameters, quotes and negotiate prices, confirming by written contracts; • To align customer preferences with event requirements and actively upsell each business opportunity; • Conduct inspection for working enquires; • Monitoring event operations smooth run before the event and on land: inbound & outbound; • To achieve revenue and booking goals for the Reactive Sales Team; • To build and maintain strong working relationships with key accounts (all sectors: leisure, corporate, incentives sectors), specializing in pharma & medical sector; • Finalize all bookings maximizing all revenue/ profit potential while satisfying client needs; • Experienced in exhibitions, standalone meetings, gatherings, weddings, work-shops, product launches A-Z; • Provide coaching, conduct appraisals, make hiring decisions, team trainings; • Other duties to meet business needs. Show less



Sheraton Grand Hotel, Dubai

• United Arab Emirates
• Hospitality
• 300 - 400 Employee

• Event Coordinator

  • Aug 2016 - Feb 2017

  Responsibilities: ●organizing all types of events (leisure, business); ●taking care of all the organizational steps according to the client’s needs (set up, menu, decoration, music); ●helping to plan programs and menus; ●dealing with guest’s requests, proposals, suggestions, complaints, immediately and efficiently; ●coordinating banqueting team; ● dealing with evet’s budget (MICROS Checks, finance reports); ●preparing and analyzing banquet cost’s reports(ISAC); ● arranging security and advising on health and safety; ● taking care of all the organizational steps according to the client’s needs (set up, menu, decoration, music); ● sailing services to the guests throughout site inspections; ● welcome guests according to the brand’s standards Show less



Radisson Blu Hotel Chelyabinsk / Отель Рэдиссон Блу Челябинск

• Russian Federation
• Hospitality
• 1 - 100 Employee

• Guest Relations

  • Apr 2014 - Aug 2016

  Responsibilities: greeting guests; delivering the WOW service to the guests; dealing with requests, complaints, suggestions; sharing detailed information about the hotel and the city, on request; overseeing VIP guests; allocating rooms to arriving guests; coordinating all services in the hotel; performing basic cashier activities; organizing events; Responsibilities: greeting guests; delivering the WOW service to the guests; dealing with requests, complaints, suggestions; sharing detailed information about the hotel and the city, on request; overseeing VIP guests; allocating rooms to arriving guests; coordinating all services in the hotel; performing basic cashier activities; organizing events;



RU REALTY

• Россия

• E-Commerce/Real Estate Manager Assistant

  • Jan 2013 - Apr 2014

  Responsibilities: ●analyzing the market to the soon opening brands ; ● evaluating competitors; ●searching for the new clients/ maintaining contacts; ●guiding sight inspections to the unit; ●negotiating rates (prices/taxes, terms and conditions of the contract ) ; ●collecting document’s package; ●supporting client during the campaign and after; ●analyzing future development of the launched brands; ●controlling monthly/annual payments; Responsibilities: ●analyzing the market to the soon opening brands ; ● evaluating competitors; ●searching for the new clients/ maintaining contacts; ●guiding sight inspections to the unit; ●negotiating rates (prices/taxes, terms and conditions of the contract ) ; ●collecting document’s package; ●supporting client during the campaign and after; ●analyzing future development of the launched brands; ●controlling monthly/annual payments;



Металл профиль

• Sales manager

  • Jan 2012 - Jan 2013

  Responsibilities; • orders managing; • arranging marketing events; • carrying out telephone talks; • accepting and processing orders in computer program 1C • executing VIP orders; • checking products supply and shipping; • selling the whole goods range; • control of receivables; • maintaining documents and compiling reports. Responsibilities; • orders managing; • arranging marketing events; • carrying out telephone talks; • accepting and processing orders in computer program 1C • executing VIP orders; • checking products supply and shipping; • selling the whole goods range; • control of receivables; • maintaining documents and compiling reports.