Marina Samaan
Urgent Care Front Office at Caduceus Medical Group- Claim this Profile
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Topline Score
Bio
Credentials
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Medical Assistant
Cerritos CollegeMay, 2015- Nov, 2024 -
Electrocardiography
Cerritos CollegeSep, 2014- Nov, 2024
Experience
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Caduceus Medical Group
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Hospitals and Health Care
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1 - 100 Employee
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Urgent Care Front Office
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Apr 2018 - Present
• Welcomes patients and visitors in person or on the telephone; answering or referring inquires• Scheduled follow up appointments at check out with primary care or specialists• Maintains patient accounts by obtaining, recording, and updating personal and financial information• Maintains operations by following policies and procedures; reporting needed changes• Obtains revenue by recording and updating financial information; recording and collecting patient charges• Verifying and calling in prescriptions to patients’ pharmacy as instructed by provider• Verifying patients’ insurance eligibility, copayments, and coinsurances using third party applications Show less
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Family Practice Front Office
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Nov 2016 - Present
•Checking patients, collecting co-pays, verified insurance and gathered patient demographics.•Greeted patients and visitors in a welcoming manner; answered and referred inquiries.•Handled patient appointment scheduling, improved patient satisfaction and provider's productivity by contacting patient 24 hours in advance.•Recorded and collected payments, e.g. copayment and patient balance.• Worked with a wonderful team of medical assistants and front office personnel to provide family practice care for 80-120 patients a day. Show less
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Call Center Representative
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May 2017 - Dec 2017
— Manage large amounts of inbound and outbound calls in a timely manner.— Scheduled patients serving six medical offices, taking into consideration client location, facility capabilities, insurance requirements, and type of exam. — Managed high-volume work load, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies.
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Alexandra Chrysanthis MD Inc
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Los Alamitos, California
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Medical Assistant Front Office Lead
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Apr 2015 - Nov 2016
• Managed reception services for a busy Internal Medicine facility including greeting all patients in a friendly and positive manner, scheduling appointments, updating demographic information and collecting copays • Custodian of records • Used NextGen Software to update and enter patients’ information into their medical record • Completed patients’ medical records and entered into their file • Assisted with back office duties to improve office work flow. • Administered IM injections as well as obtaining EKGs, and vital signs on patients • Explained any medications or diet restrictions to patients • Cleaned and stocked supplies in all rooms Show less
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WIS International
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United States
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Retail
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700 & Above Employee
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Inventory Associate
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Jan 2014 - Jun 2015
- Drive to location of Inventory - Obtain an accurate physical count of inventory in a reasonable amount of time at a given store - Drive to location of Inventory - Obtain an accurate physical count of inventory in a reasonable amount of time at a given store
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Dr. Lawrence Hodor D.P.M
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Lakewood, California
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Extern
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Feb 2015 - Apr 2015
• Assisted patients to examining rooms and obtained medical histories • Maintained a positive and professional attitude at all times • Took vital signs such as blood pressure, temperature, height and weight • Completed patients’ medical records and entered into their file • Performed front office duties such as answering phones and scheduling appointments • Stocked and maintained supplies and cleanliness of rooms • Assisted doctors with any procedures as needed • Assisted patients to examining rooms and obtained medical histories • Maintained a positive and professional attitude at all times • Took vital signs such as blood pressure, temperature, height and weight • Completed patients’ medical records and entered into their file • Performed front office duties such as answering phones and scheduling appointments • Stocked and maintained supplies and cleanliness of rooms • Assisted doctors with any procedures as needed
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Target
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United States
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Retail
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700 & Above Employee
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Cashier
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Nov 2013 - Jan 2014
- Greet customers as they arrive and direct them to merchandise they need - Operate cash register in order to manage cash for sold items - Calculate discounts as appropriate - Greet customers as they arrive and direct them to merchandise they need - Operate cash register in order to manage cash for sold items - Calculate discounts as appropriate
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Banco Popular
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Spain
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Banking
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700 & Above Employee
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Intern
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Oct 2007 - Jan 2008
- Assisted bankers with filing documents and restocking the necessary packages - Participated in the daily activities in order to ensure high levels of productivity - Professionally greeted all customers in a welcoming fashion - Assisted bankers with filing documents and restocking the necessary packages - Participated in the daily activities in order to ensure high levels of productivity - Professionally greeted all customers in a welcoming fashion
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Education
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2014 - 2016
Cerritos College
Associate's degree, Medical/Clinical Assistant -
2014 - 2015
Cerritos College
Associate's degree, Medical/Clinical Assistant
Community
