Experience

Modo Di Vita Italian Furniture
• Egypt
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee
• Business Development Manager

  • Jan 2021 - Present


The Egyptian Export & Forwarding Company

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Manager

  • Apr 2019 - Dec 2020

   Follow up on sales department against targets.  Collaborate closely with operation teams to match required performance. Approach reputable governmental & non-governmental organizations to enhance networking.  Explore with global agents for alliances to exchange opportunities.  Follow up on marketing materials & designs.  Generate new directions for business development & marketing to match company’s vision & mission

• Senior Business Development & Import Supervisor

  • Mar 2016 - Mar 2019

   Training new candidates for import operations. Creating SOP for import shipments.  Supervising import reports for junior team.  Approaching new agents in different countries for worldwide coverage. Standardize rates for different customers also from different service providers.  Demonstrating company’s presentation & services in different events/ International fairs. Making direct relations with key account customers & enhancing our sales share with them.

• Import Logistics Specialist & Managing Director’s Personal Assistant

  • Apr 2013 - Feb 2016

   Assign best solutions to meet customer’s requirements for import shipments.  Putting routing orders to remote agents. Coordinating suppliers with agents. Planning & assuring bookings & pickups. Follow up in different time zones with airlines/shipping lines/SPs. Filling & achieving certifications & contracts. Arranging MD’s personal documents & visa appointments. Generating/ Performance reports for the director.  Assigning/ attending MD meetings.  Follow up monthly/ yearly meetings between management & other departments. Show less



NAOS Marketing

• Egypt
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2011 - Jan 2013

   Handling and resolving VIP customer’s complaints regarding Service.  Providing customers with the organization’s service.  Following up complicated customer calls when required.  Regaining the lost accounts by solving their problems.  Handling and resolving VIP customer’s complaints regarding Service.  Providing customers with the organization’s service.  Following up complicated customer calls when required.  Regaining the lost accounts by solving their problems.


Freelancer (self employed)
• Poland
• Computer Hardware
• 1 - 100 Employee
• Usher

  • Jul 2010 - Jul 2011