Experience

The Carlyle, A Rosewood Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Sales Manager, Event Sales

  • Jun 2022 - Present

• Sales Manager, Group & Event Sales

  • Oct 2021 - Jun 2022

• Sales Coordinator

  • Jun 2019 - Oct 2021

  • Answer sales and catering inquiries in a professional manner to maximize booking conversion• Liaise catering and group booking information to the appropriate departments to ensure cohesive service• Maintain Salesforce (Delphi.dfc) entries to guarantee accuracy in bookings and databases



Royal New Zealand Yacht Squadron

• New Zealand
• Maritime
• 1 - 100 Employee

• Events Intern

  • Feb 2018 - Jun 2018

  • Created and edited bookings and function sheets for future events using the Micropower events software • Communicated with clients regarding enquiries and upcoming events by email, on the phone, and in person • Conducted site visits with clients by showing them event spaces and explaining the event offerings • Created and edited bookings and function sheets for future events using the Micropower events software • Communicated with clients regarding enquiries and upcoming events by email, on the phone, and in person • Conducted site visits with clients by showing them event spaces and explaining the event offerings



Rafanelli Events

• United States
• Events Services
• 1 - 100 Employee

• Production and Set-Up Intern

  • Sep 2017 - Dec 2017

  • Sourced information regarding future events and compiled the findings for Production Managers’ use • Organized and prepared decor, gift and entertainment inventory for upcoming events • Worked on-site to set-up prior to events and during events to ensure smooth operations and efficiency • Sourced information regarding future events and compiled the findings for Production Managers’ use • Organized and prepared decor, gift and entertainment inventory for upcoming events • Worked on-site to set-up prior to events and during events to ensure smooth operations and efficiency



Rosewood London

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Event Sales Intern

  • Jul 2017 - Aug 2017

  • Shadowed the daily responsibilities of the Event Sales Coordinator and completed the evening task of sending out the daily events list and banquet event orders • Created bookings and BEOs in Delphi.fdc Salesforce for internal meetings and events • Transitioned the banquet and event menus from ‘Spring/Summer’ to ‘Fall/Winter’ using Adobe inDesign • Shadowed the daily responsibilities of the Event Sales Coordinator and completed the evening task of sending out the daily events list and banquet event orders • Created bookings and BEOs in Delphi.fdc Salesforce for internal meetings and events • Transitioned the banquet and event menus from ‘Spring/Summer’ to ‘Fall/Winter’ using Adobe inDesign



Samoset Resort Golf Club

• Front Desk Agent

  • May 2016 - Aug 2016

  • Performed guest check-ins and check-outs using the Micros Opera System with a high standard of hospitality • Answered and directed phone calls to the appropriate department efficiently • Shadowed the event planner on day of events in order to learn how to produce an event • Performed guest check-ins and check-outs using the Micros Opera System with a high standard of hospitality • Answered and directed phone calls to the appropriate department efficiently • Shadowed the event planner on day of events in order to learn how to produce an event



Red Plate Catering

• Catering Waitress

  • Jun 2015 - Aug 2015

  • Assisted in setting up prior to events and cleaning up after events • Served food in passed, plated, family and buffet styles • Learned the production process that occurs prior to events, including weddings and cocktail parties • Assisted in setting up prior to events and cleaning up after events • Served food in passed, plated, family and buffet styles • Learned the production process that occurs prior to events, including weddings and cocktail parties



Damariscotta River Grill

• United States
• Food & Beverages
• 1 - 100 Employee

• Waitress

  • Jun 2015 - Aug 2015

  • Responsible for setting up the dining room, salad area and bar area prior to each meal period • Prepared drinks, soups, salads and desserts for guests throughout service • Fulfilled customers’ orders with high service quality • Responsible for setting up the dining room, salad area and bar area prior to each meal period • Prepared drinks, soups, salads and desserts for guests throughout service • Fulfilled customers’ orders with high service quality



Premier Inn

• Hospitality
• 700 & Above Employee

• Extern

  • Jun 2014 - Jun 2014

  • Trailed front desk and housekeeping operations while studying abroad at Cobham Hall School • Checked-in customers and filed receipts from previous nights’ stays • Trailed front desk and housekeeping operations while studying abroad at Cobham Hall School • Checked-in customers and filed receipts from previous nights’ stays