Experience

EveryonePrint

• Denmark
• Information Technology & Services
• 1 - 100 Employee

• Operations Manager

  • Jul 2020 - Present

  Cooperation with the English team and working with partners and clients from Europe and USA. Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ and clients’ onboarding & support. Account management. Engagement in the organization of internal company events, working on KPI/OKR’s, working on documentation of the business process and internal team processes. Cooperation with the English team and working with partners and clients from Europe and USA. Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ and clients’ onboarding & support. Account management. Engagement in the organization of internal company events, working on KPI/OKR’s, working on documentation of the business process and internal team processes.


Livatek
• Ukraine
• Software Development
• 1 - 100 Employee
• Operations Manager at EveryonePrint

  • Jul 2020 - Present


One Q Technologies A/S

• Denmark
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Nov 2017 - Jun 2020

  Close cooperation with Danish team and working with partners and clients from Europe and USA. Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ and clients’ onboarding & support. Account management. Communication with decision-makers and assistance to the sales team with upsales. Organization of business trips. Organizing and supervising new employees, introduction to the company. Managing the internal process of the company. Show less



DEC

• Egypt
• Architecture and Planning

• Client Support Manager

  • Nov 2014 - Oct 2017

  Providing high-level service to clients. Cooperation with foreign educational establishments, coordinating common work, keeping up with feedback. Making arrangements on documental support of the enrollment process and in compliance with all the necessary procedures. Support in the course of education. Filling out applications for various types of temporary visas for students and parents. Arranging pre-study visits to schools for taking exams and interviews for children and the parents. Preparing documents for Embassy, giving answers to the requests. Booking flight tickets and hotels upon request. Show less



International Labour Centre

• Ukraine
• Staffing and Recruiting
• 1 - 100 Employee

• International Program coordinator (Canada)

  • Jun 2013 - Aug 2014

  Communication with clients, giving recommendations on documents, answering questions regarding the process of preparation of documents. Filling out applications for various types of temporary visas, immigration visas, nomination programs. Giving consultations on documents, recommendation letters, motivation letters, etc. Preparing documents for Embassy, Immigration office, giving answers on the requests from mentioned offices. Organizing interviews with an Immigration consultant. Translation from/to Ukrainian and English languages. Organization and coordination of my daily work, providing reports. Show less



Smila Energoinvest (head office LLC The Municipal Systems of Ukraine

• Head of Administrative Department

  • Mar 2012 - Oct 2012

  Control of the management of daily office routine. Coordination of company departments’ work. Organization, coordination of meetings, trainings. Coordination and control of workers of the Administrative Department. Interfering with mass media representatives (writing assays, newspaper articles). Market search and preparation of analytical reviews of different subjects according to CEO’s requests. Provision of full communication between the departments of the company, its contractors and clients, observance of all set terms. Preparation of all necessary documentation, working out the business process of the company, preparing orders. Assisting in staff recruitment, working out applicant profile, gathering and analyzing information on HR market, conducting interviews, preparing candidates characteristics, etc. Show less



LLC “Smila Energoinvest" head office LLC The Municipal Systems of Ukraine

• Assistant Executive with HR duties

  • Oct 2010 - Mar 2012

  Coordination of CEO’s working day. Conduction of main office work, documentation, business correspondence. Assistance in search and selection of company’s personnel. Management of daily office routine, ordering and purchasing goods for internal use. Interfering with mass media representatives (writing assays, newspaper articles). Market search and preparation of analytical reviews of different subjects according to CEO’s requests. Business correspondence with local and foreign partners of the company. Provision of full communication between the departments of the company, its contractors and clients, observance of all set terms. Preparation of all necessary documentation, working out the business process of the company, preparing orders. Assisting in staff recruitment, working out applicant profile, gathering and analyzing information on HR market, conducting interviews, preparing candidates characteristics, etc. Work on the Company’s projects for new objects. Preparation of the necessary documentation. Supervision and organization of the work in the newborn company. Optimization of business processes. Cooperation with company’s personnel. Internal and external company’s relationship monitoring. Show less