Marina Mihailiuc
Floor Supervisor at Locke Hotels- Claim this Profile
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Ukrainian Elementary proficiency
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French Limited working proficiency
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English Limited working proficiency
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Spanish Full professional proficiency
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Russian Full professional proficiency
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Portuguese Native or bilingual proficiency
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Romanian Native or bilingual proficiency
Topline Score
Bio
Experience
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Locke Hotels
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United Kingdom
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Hospitality
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1 - 100 Employee
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Floor Supervisor
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May 2022 - Present
Maintaining guest apartments, working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards. Also supervising room attendants to deliver an excellent Guest satisfaction and experience. On time to time assisting the Housekeeping Manager in various activities. Maintaining guest apartments, working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards. Also supervising room attendants to deliver an excellent Guest satisfaction and experience. On time to time assisting the Housekeeping Manager in various activities.
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Hyatt Hotels Corporation
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United States
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Hospitality
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700 & Above Employee
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Floor Supervisor
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Mar 2022 - Present
Keeping hotel premises clean and organized, supervising housekeeping activity, coordinating room attendants, ensuring guest satisfaction and solving complaints. Keeping hotel premises clean and organized, supervising housekeeping activity, coordinating room attendants, ensuring guest satisfaction and solving complaints.
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University Arms, Cambridge
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United Kingdom
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Hospitality
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1 - 100 Employee
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Room Service Attendant
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Aug 2021 - Mar 2022
Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping team. Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude. Replenish linen and guest supplies. Provide an excellent guest experience. Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping team. Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude. Replenish linen and guest supplies. Provide an excellent guest experience.
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Bellerbys College
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United Kingdom
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Higher Education
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1 - 100 Employee
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Head Waiter
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Mar 2018 - Jun 2021
Serving lunches and dinners Supervising small, medium and big groups Layout tables and set up them Arranges the seating of guests Serving lunches and dinners Supervising small, medium and big groups Layout tables and set up them Arranges the seating of guests
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Avocet Cleaning Services Ltd
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United Kingdom
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Facilities Services
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1 - 100 Employee
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Cleaner
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Nov 2017 - Jan 2018
Cleaning offices Cleaning offices
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Self-emlployed
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Setúbal, Portugal
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Babysitter
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Feb 2015 - Aug 2017
Work with small children aged 1-6 Activities to engage children to improve their vocabulary, diction and speaking Teaching spelling, reading and pronunciation Draw/paint and play to encourage group work Work with small children aged 1-6 Activities to engage children to improve their vocabulary, diction and speaking Teaching spelling, reading and pronunciation Draw/paint and play to encourage group work
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Beryozka, Lda
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Setúbal e Região, Portugal
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Seller
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Feb 2013 - May 2016
Customer service Updating customers database Repartition of goods Supply and stock management Customer service Updating customers database Repartition of goods Supply and stock management
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Schenker Transitarios SA
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Potugal
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Accounting Technician (internship)
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May 2014 - Oct 2014
Invoice payment, Confirmation of bank entries Filling in accounting documents (IRS, IRC, Modelo 22) Organization, sharing and archiving documents Debt collection via phone to customers Invoice payment, Confirmation of bank entries Filling in accounting documents (IRS, IRC, Modelo 22) Organization, sharing and archiving documents Debt collection via phone to customers
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Self-employed
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Setúbal, Portugal
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Cleaner
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Dec 2013 - May 2014
Supported families with childcare Educational support Drop and pickup children from school Prepare meals Cleaning Supported families with childcare Educational support Drop and pickup children from school Prepare meals Cleaning
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Interscore, Lda
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Setúbal, Portugal
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Assistant Manager
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Dec 2010 - Dec 2013
Keep files and records of information clear. Receive and send correspondence and documents. Prepare important documents Organize meetings and appointments Control accounts payable and revenue Issue invoices Talet recruiter Keep files and records of information clear. Receive and send correspondence and documents. Prepare important documents Organize meetings and appointments Control accounts payable and revenue Issue invoices Talet recruiter
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Farmácia Tavares da Silva, Lda
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Setúbal e Região, Portugal
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Pharmacy Assistant
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Nov 2009 - Oct 2010
Picking and goods labelling Supply and stock management Return of goods Customer service Picking and goods labelling Supply and stock management Return of goods Customer service
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Education
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Anglia Ruskin University
BA (Hons) English Language and Linguistics, Linguistics -
IEFP – Instituto do Emprego e Formação Profissional de Setúbal
IT -
IEFP – Instituto do Emprego e Formação Profissional de Setúbal
Accounting and management -
Escola Técnica de Formação Especializada Metódica e Analítica de Farmácia
Pharmacy Assistant Technician