Marina Melenhorst
Information & Customer Service Officer at Ararat Rural City Council- Claim this Profile
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English -
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Setswana -
Topline Score
Bio
Experience
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Ararat Rural City Council
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Australia
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Government Administration
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1 - 100 Employee
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Information & Customer Service Officer
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May 2015 - Present
Working closely with volunteers, selling products and services, managing cash, credit card transactions, balancing takings at the close of business, provide service to visitors at Information centre including accommodation options, tourism destinations and travel advice. Working closely with volunteers, selling products and services, managing cash, credit card transactions, balancing takings at the close of business, provide service to visitors at Information centre including accommodation options, tourism destinations and travel advice.
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Australian Bureau of Statistics
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Australia
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Government Administration
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700 & Above Employee
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Census Field Officer
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Jul 2016 - Sep 2016
A range of procedural, operational and administrative duties including delivering and collecting census forms, uploading census data, tracking completed forms and assisting and negotiating with customers regarding completing the census. A range of procedural, operational and administrative duties including delivering and collecting census forms, uploading census data, tracking completed forms and assisting and negotiating with customers regarding completing the census.
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Toothpicks Creative Pty Ltd
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Design Services
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1 - 100 Employee
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Front Office Receptionist
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Sep 2009 - Dec 2012
Answering visitor inquiries, organising appointments for Managing Director and designers; typing correspondence, filing; purchasing company stationary. Answering visitor inquiries, organising appointments for Managing Director and designers; typing correspondence, filing; purchasing company stationary.
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Marina's Camp by the Okavango
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Maun, Botswana
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Director
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Jan 2004 - Apr 2009
Running of Camp operations, overseeing staff, budgeting, marketing. Booking accommodation for clients and answering queries, organising travel itineraries for clients. Running of Camp operations, overseeing staff, budgeting, marketing. Booking accommodation for clients and answering queries, organising travel itineraries for clients.
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Hazel Todd Attorneys
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Gaborone, Botswana
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Legal Secretary
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Sep 2002 - Dec 2003
Typing confidential documents, answering public inquiries, filing, control and purchasing company stationary, switchboard operation. Typing confidential documents, answering public inquiries, filing, control and purchasing company stationary, switchboard operation.
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Crocodile Camp Safaris
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Maun Botswana
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Personal Assistant to the Managing Director; Marketing and Sales
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Feb 1998 - Nov 2001
Detailing camp accounts, taking minutes at board meetings, typing correspondence and documents, filing, switchboard operation, booking international safaris, accommodation, flights, making itineraries and quotations. Detailing camp accounts, taking minutes at board meetings, typing correspondence and documents, filing, switchboard operation, booking international safaris, accommodation, flights, making itineraries and quotations.
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Department of Civil Aviation, Botswana
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Maun, Botswana
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Secretary
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Jan 1996 - Jun 1998
Recording monthly statistics of passengers and aircraft, typing and operating switchboard. Recording monthly statistics of passengers and aircraft, typing and operating switchboard.
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Nkate, Letsoalo & Partners Attorneys
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Maun, Botswana
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Legal Secretary
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Mar 1993 - Dec 1996
Typing confidential documents, taking minutes at board meetings, answering public inquiries, taking dictation, filing, supervising staff, control and purchasing company stationary, switchboard operation. Typing confidential documents, taking minutes at board meetings, answering public inquiries, taking dictation, filing, supervising staff, control and purchasing company stationary, switchboard operation.
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Education
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Federation University, Ballarat
Currently studying towards Bachelor of Business (Tourism Management), Tourism and Travel Services Management -
Chisholm Institute
Events and Hospitality -
Species College
Office procedure & Business English, Typing, Bookkeeping & Accounting, computerised accounting. -
Mater Spei College
O Level