Experience

Absolute Internship

• Spain
• Higher Education
• 1 - 100 Employee

• Enrollment Coordinator

  • Nov 2022 - Present



Verto Education

• United States
• Higher Education
• 1 - 100 Employee

• Senior Admissions Counselor

  • Nov 2021 - Jun 2022

  Verto Education is a fully remote start-up company that offers a first year study abroad program where students can start their freshman year abroad and receive a full year of transferable credits. -Make inbound calls to qualified students to answer questions and guide them through the next steps of the admissions process. -Conduct virtual Family Admissions Calls with both student and parents by presenting different program locations, financial aid options, partner colleges and advising the best path for students. -Facilitate in collection of documents to get students accepted into the program



Comunidad de Madrid

• Spain
• Government Administration
• 700 & Above Employee

• English Language Assistant

  • Jan 2020 - Nov 2021

  • Recipient of a postgraduate grant to design and implement bilingual education reforms within Spanish Public schools.• Assisting classes in varies subjects such as English, Physical Education, Medicine, Office Management, and Information Technology. Students range from 12-40 years of age with varying levels of comprehension in a full English language immersion setting.• Fostering understanding of the relationship between Spain and North America through class room activities and development of new curriculum.• Hold one to one sessions with students to help with vocabulary, grammar and pronunciation



Putney Student Travel

• United States
• Education Administration Programs
• 1 - 100 Employee

• Res-Life Leader

  • Jul 2021 - Jul 2021

  -Preparations for students to arrive including handouts, office supplies and dormitory needs-Assist in planning orientation and other logistical aspects as well as communicating with Spanish speaking vendors prior to arrival.-Daily check ins with assigned pods to ensure students were adjusting well, feeling safe and door checks at night -Preparations for students to arrive including handouts, office supplies and dormitory needs-Assist in planning orientation and other logistical aspects as well as communicating with Spanish speaking vendors prior to arrival.-Daily check ins with assigned pods to ensure students were adjusting well, feeling safe and door checks at night



CIEE Council on International Educational Exchange

• United States
• Education Administration Programs
• 700 & Above Employee

• Orientation Leader

  • Sep 2020 - Nov 2020

  -Welcome new participants to the Teach in Spain program in Madrid -Advise participants on visa processes, adjusting to life in Spain and giving city tours -Reinforce and keep participants informed on Covid measures and restrictions in Madrid -Welcome new participants to the Teach in Spain program in Madrid -Advise participants on visa processes, adjusting to life in Spain and giving city tours -Reinforce and keep participants informed on Covid measures and restrictions in Madrid



Audley Travel

• United Kingdom
• Travel Arrangements
• 500 - 600 Employee

• Peru and Brazil Country Specialist

  • Oct 2018 - Aug 2019

  • Reach out to leads to learn the who, what, where, when and why's of their trip while providing knowledge on the region and suggestions based on what they are looking to experience. • Create itineraries completely from scratch based on specialized knowledge of the country; complete with hotels, transfers, excursions, domestic and international flights.• Book and hold flights through Galileo as well as provide different flight options for clients.• Meet monthly sales goals • Become client's main point of contact throughout entire process including pre-trip preparation, in-country assistance and arranging post-trip calls for feedback.

• Travel Consultant

  • Jun 2018 - Oct 2018

  • Qualify leads for the Latin America department through phone calls, sending resources/educational materials through mail and writing creative emails with the goal of getting potential clients to engage with us.• Learn the who, what, where, when and why's of their trip to determine if we are a good fit.• Educate potential client's on private tailor-made travel, explain next steps of itinerary creation process with their assigned country specialist and how we differ from other tour operators. • Collaborate with team and managers on the best way to streamline qualifying process and how to best support country specialists.



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Account Manager

  • Dec 2016 - Jun 2018

  Specifically worked for Cultural Care Au Pair which is a product within Education First. • Provide quality customer service by effectively providing guidance on J-1 visa travel regulations, visa renewal process, educating host families and au pair's on program rules, resolving payment issues and more by in-bound/out-bound phone calls and email. • Review host family interviews, references and au pair educational documents to make sure we remain in compliance with the US department of State.• Responsible for the overall Accounts Receivable aspect of my assigned region

• Communications Coordinator

  • Sep 2016 - Dec 2016

  • Effectively answer questions and resolve customer needs by email and Facebook messaging• Identify, track and implement opportunities to enhance customer experience• Streamline communication to customers by reviewing and editing external written material• Assist with department projects and initiatives



Student Affairs Integrated Marketing Services

• Social Media Manager at BSU Life

  • Sep 2015 - Aug 2016

  • Create social media campaigns for student groups and departments on campus• Implement PR tactics for BSU Life• Delegate campaigns out and organize all aspects of the social media team including help with hiring and creating work schedules • Create social media campaigns for student groups and departments on campus• Implement PR tactics for BSU Life• Delegate campaigns out and organize all aspects of the social media team including help with hiring and creating work schedules



New Student and Family Programs

• Orientation Leader

  • Jun 2015 - Jan 2016

  • Help guide new students transition into the university• Demonstrate an inclusive leadership style that promotes the understanding of cultural issues, personal values and diversity• Integrate advising, organization and facilitation techniques through collaborations with faculty, staff and new students • Help guide new students transition into the university• Demonstrate an inclusive leadership style that promotes the understanding of cultural issues, personal values and diversity• Integrate advising, organization and facilitation techniques through collaborations with faculty, staff and new students



Regan Communications

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Public Relations Intern

  • Sep 2015 - Dec 2015

  • Draft social media posts and create social media plans for clients• Media and coverage list creation• Drafting and posting press releases/ media advisory• Assist with events • Draft social media posts and create social media plans for clients• Media and coverage list creation• Drafting and posting press releases/ media advisory• Assist with events



Bridgewater State University-Theater and Dance Department

• Stage Manager

  • Sep 2015 - Dec 2015

  • Manage all aspects of rehearsals such as attendance and rotation of time slots • Call lighting and sound cue’s during tech week/performances• Act as a liaison between all directors • Manage all aspects of rehearsals such as attendance and rotation of time slots • Call lighting and sound cue’s during tech week/performances• Act as a liaison between all directors



Museum of Fine Arts, Boston

• United States
• Museums, Historical Sites, and Zoos
• 500 - 600 Employee

• Production Intern

  • Jul 2015 - Aug 2015

  • Set up PA systems and be present for sound checks• Welcome artists into the museum• Retrieve instruments from the loading dock • Set up PA systems and be present for sound checks• Welcome artists into the museum• Retrieve instruments from the loading dock



Bridgewater State University

• United States
• Higher Education
• 700 & Above Employee

• Theater Management Intern

  • Sep 2014 - Dec 2014

  • Cover different business aspects of theater production• Create press releases and written material for theater/dance concerts• Managing the box office and costs for shows• Help create posters through Photoshop • Cover different business aspects of theater production• Create press releases and written material for theater/dance concerts• Managing the box office and costs for shows• Help create posters through Photoshop



Funarte

• Brazil
• Entertainment
• 100 - 200 Employee

• Intern

  • May 2014 - Jul 2014

  • Work towards the goal of promoting the visual arts through projects, meetings and research• Assist with events• Acted as a translator for English speaking guests • Work towards the goal of promoting the visual arts through projects, meetings and research• Assist with events• Acted as a translator for English speaking guests



Conference and Events Services Office

• Event Planner

  • Aug 2012 - May 2014

  • Assist in planning student and faculty events on campus• Select service providers for particular event needs• Meet with sponsors to establish event details• Monitor event activity to ensure everything goes as planned • Assist in planning student and faculty events on campus• Select service providers for particular event needs• Meet with sponsors to establish event details• Monitor event activity to ensure everything goes as planned