Marina Grau
Owner Services Manager at The Alexander Hotel- Claim this Profile
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Bio
Experience
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The Alexander Hotel
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United States
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Hospitality
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1 - 100 Employee
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Owner Services Manager
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Feb 2018 - Present
Miami Assist Unit Owners in the Hotel program with all their needs, revenue, contracts, statements, cleaning and maintenance for more than 200 unit owners. Establish new accounts and get Maintenance and Housekeeping programs to the owners on a third party rental agreement.
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Administrative Assistant
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Nov 2016 - Present
Aventura, Florida
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PFS Investments
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United States
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400 - 500 Employee
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Financial Advisor
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Aug 2013 - Nov 2016
Miami Lakes, Flroida Manage financial planning for over 150 individuals and Corporate Portfolios. Responsible for obtaining new accounts. Educate and Assist clients with financial concepts and products such as Life Insurance, Mutual Funds, Long Term Care, Investment Accounts, College funds among other financial products. Recruit and Trained staff to successfully educate and assist clients. Earned multiple awards and recognitions on Performance and Sales.
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Steen Group
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United States
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Financial Services
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1 - 100 Employee
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Sales Manager
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Jun 2010 - Aug 2013
Davie, Florida In charge of accounts in Latam market. Responsible for obtaining new accounts and develop strategies to increase sales with existing customers. Within one year I was able to exceed my goals and surpassed previous years sales by 42%. I was able to obtain account base growth of 36% since being promoted into the current role. Maintain client list by follow ups and updating through CRM system.
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Oceania Cruises
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Travel Arrangements
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700 & Above Employee
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Crew Air Specialist
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Feb 2008 - Jun 2010
Miami, Fl Responsible for booking of air travel for crew members and department directors. Performed daily processing of travel requests utilizing Sabe and Amadeus software programs. Ensured the best available fares, the best routing and the highest quality.
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Norwegian Cruise Line
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United States
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Travel Arrangements
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100 - 200 Employee
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Corporate and Crew Travel Consultant
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Oct 2005 - Feb 2008
Miami, Fl Booked reservations and airline tickets for Crew members as well as the Department Directors. Processed all travel requests from Fleet Personnel Administrators and Managers for all 16 Ships. Work closely with Airline Reps to keep marine fares updated and competitive.
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Education
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Pontificia Universidad Católica Madre y Maestra
Bachelor of Science - BS, Hospitality Administration/Management -
Cornell University
Associate's degree, Hospitality Administration/Management