Experience

Khavinson & Associates, P.C.

• United States
• Law Practice
• 1 - 100 Employee

• • Dec 2017 - Present

  • Lead vision, strategy, and execution for all facets of business operations for this global civil litigation/immigration law firm, managing areas including Operations, Strategic Planning, Financial Management, Talent Acquisition, Human Resources, Accounting/Payroll, Information Technology, Facilities/Office, and Client Management. • Manage technology, payroll, and operations budgets leading a team of 21 employees including attorneys, partnering with the CEO to ensure the satisfaction of performance and financial goals across multiple (3) offices.• Execute a broad array of Human Resources responsibilities, including employee performance reviews, annual salary benchmarking, and establishing performance goals in collaboration with the executive team.• Develop and lead a business process mapping and process improvement initiative across all business functions, providing training and mentorship in project management to cross-functional teams.• Oversee all IT functions, including data-center management, vendor relationships, technical support, custom CRM development, financial monitoring, and disaster recovery planning.• Direct all technical plans, guiding strategic direction and corporate growth while adhering to evolving local and international standards and protecting consumer privacy. Show less

• • Dec 2017 - Present

  • Developed optimization strategies to enable the firm to double in size and triple shareholder’s profits• Negotiated licensing and service contracts with vendors including NEUTRINET, Silvergate Evaluations, Park Evaluations, Journey Business Plans, Visa Business Plans to reduce operational overhead by 18%• Proposed and implemented a switch to VoIP from landlines, resulting in 58% per year net saving• Built and led a business process mapping and process improvement encompassing 50+ business processes across all functions, and providing training and mentorship to 5 cross-functional teams• Increased employee retention by 75% by fostering a culture of inclusion and developing and instituting new efficient onboarding and training protocols• Negotiated commercial lease to allow for business expansion, directing the main office relocation, system integration, and build-out of the new office without business interruption.• Deployed offshore call center, which significantly reduced calls to the main office and increased productivity of attorneys and paralegals.• Migrated the company's existing records to cloud-based storage, developed and implemented new procedures for records retention.• Navigated the firm through the Covid crisis and switched the operations from in-office to remote by implementing Cisco VPN and establishing a new client management system.• Defined, optimized, and documented all existing processes, implemented new procedures and defined SOPs, created teams (5) for each workflow, and defined responsibilities for teams and team members.• Recruited the most talented paralegals and attorneys from the top 20 colleges and law schools, growing the firm from 9 legal professionals to 21, which resulted in significantly increased revenues. • Transitioned firm to employ custom CRM/ Case Management software application, migrating all data on outdated applications to a centralized custom CRM web application. Show less



Proffer Real Estate Inc. (Commercial Real Estate Brokerage Startup)

• Portland, Oregon

• Chief Technology Officer (CTO)

  • 2016 - 2017

  • Key executive for a venture capital-backed start-up ($5M initial round) launching a disruptive technology in the commercial real estate space aggregating all commercial properties to one website and giving buyers, sellers, landlords, and tenants the ability to search the properties and bid on them 7/24/365 for a 2% flat fee (short-term monetization) via proprietary immersive 3D virtual technology. • Responsible for defining the technology roadmap, finding, and managing the engineering capability both internally through hiring and externally through negotiating contracts with external suppliers. • Hired and built a strong 16-member team, including a Head of the Software development team, Head of the VR team, ensuring the IT infrastructure and architecture for 3 field offices, including developing the product roadmap and accelerating technology rollout. • Designed network architecture for the back office, researched and contracted network service company to implement the architecture. • Improved operational processes, back-office systems, and technical infrastructure to greatly increase revenue and customer growth. • Recruited offshore software engineering team to drive product development with Agile methodology, managing the entire product lifecycle – cradle grave: from ideation/conception, design, realization through testing and launch; managed beta programs. 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 • Developed and delivered Investor Pitch Deck that secured promises of $35M round 2 funding for venture capital-backed technology start-up • Oversaw design and development of Proffer Web, and Mobile (iOS and Android) Apps and back-office network architecture, design, and implementation • Created pricing and contracting strategy 3D virtual commercial tour cloud-based product by conducting cost estimate to budget cloud-based storage for 3D imaging for the 1st year based on property types (sq. feet), image size, traffic & requests estimates, banner ads, and amazon prices. Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• • 2013 - Oct 2016

  • Spearheaded and coordinated two projects streamlining processes within the Global Lab Automation Platform and Inventory Management Review leading to significant cost savings.• Global Lab Automation Platform Project: Responsible for re-envisioning the platform to provide a uniform documented and supported test and development environment for Comcast Architecture. • Surveyed the existing solutions, working with internal customers and users to determine their needs and requirements and build the scope of work.• Facilitated the bidding process for the $10M project, negotiated and managed large subcontractors (Cisco, Juniper, Lucent), and led the global teams to implement the solution.• Championed the design and integration of Layer 1 Switch Environment and development of the vendor-agnostic methodology, partnering with developers/architects to automate the complex test cases.• Built and adapted various subsystems essential to the Lab Automation initiative, saving time and money while decreasing errors. • Inventory Management Review Project: Led all activities for Inventory Management Process Improvement in Engineering to assess efficiency of the current process and to identify opportunities for improvements. • Coordinated inventory tracking and deployment, ROE teams communications with Divisions/Markets, inventory analysis, functionality of inventory systems, and reported on all metrics/KPIs.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Implemented inventory management improvements which led to $15M+ in savings, reducing the lead time for product delivery from warehouses to the field by 30%, inventory loss by 15%, and the delivery errors by 50% Show less

• • 2002 - Mar 2013

  • Responsible for the management and improvement of Comcast network lab environment, designing and planning for new hardware and software installations in the lab, and overseeing the ongoing maintenance of the lab infrastructure. • Developed 50+ comprehensive test plans to support product launches, hardware/software certifications, and resolving production issues.• Supported interoperability testing between various vendors, including Cisco, Juniper, Alcatel, and Lucent, to drive production costs down, resulting in Comcast’s ability to increase vendor choice and significantly reduce CAPEX.• Deployed quality of service across the Comcast network in support of mixed network services (Voice, Video, Data, and Metro Ethernet). Show less

• • Jan 2012 - 2013

  • Competitively selected as an internal technology expert by Comcast Assurance and Advisory Team (internal audit), leading a consultants/engineer during all phases of the audit cycle, resulting in several technology sectors undergoing changes leading to a significant improvement to the Comcast DNS infrastructure in terms of security and rectified errors with reporting incidents to the FCC.• Managed project lifecycle, resources, key milestones, and deliverables by facilitating interviews, status update meetings, and close meetings with technical and business process contacts of various levels.• Worked with a team of consultants/engineers in the technology audit group during all phases of the audit cycle (planning, execution, reporting, and follow-up), evaluating risk and providing innovative solutions while focusing on lean practices for continuous process improvement.• Developed and led audit planning efforts, including defining project scope and time frame for approval by senior management.• Conducted on-site technology engagements of varying complexity and scope at all levels of the organization, from corporate to local levels. Show less



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Sr.Systems Engineer -Astrolink

  • 2000 - 2002

  • The first Satellite Internet project using point to point Ka-band satellite links using the A2100 satellite bus. • Led the development and implemented the end-to-end distributed ground-based testbed environment. • Coordinated between the customer, subcontractors, vendors, and internal teams. Made presentations to C-level executive team. • The first Satellite Internet project using point to point Ka-band satellite links using the A2100 satellite bus. • Led the development and implemented the end-to-end distributed ground-based testbed environment. • Coordinated between the customer, subcontractors, vendors, and internal teams. Made presentations to C-level executive team.