Marina Cury Sousa

Sr Enterprise Customer Success Manager at Oitchau - Controle de Ponto e Projetos
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR

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Experience

    • Israel
    • Human Resources Services
    • 1 - 100 Employee
    • Sr Enterprise Customer Success Manager
      • Apr 2022 - Present

      - B2B Enterprise Manager for Ongoing Clients; - Technical Management of Clients Plataform; - Negotiate Upsell and Crossell oportunities; - Onboarding Strategic MRR Clients and acompany through lifecicle. - B2B Enterprise Manager for Ongoing Clients; - Technical Management of Clients Plataform; - Negotiate Upsell and Crossell oportunities; - Onboarding Strategic MRR Clients and acompany through lifecicle.

    • Brazil
    • Leasing Residential Real Estate
    • 1 - 100 Employee
    • Growth Account Executive
      • Apr 2021 - Apr 2022

      - Real State Buyer; - B2C negotions with homeowners to invest in remodeling their property and to have Yuca manage the incomes; - Relationship with Real State Agents to have always the best deals first. - Real State Buyer; - B2C negotions with homeowners to invest in remodeling their property and to have Yuca manage the incomes; - Relationship with Real State Agents to have always the best deals first.

    • Brazil
    • Real Estate
    • 1 - 100 Employee
    • Manager of Customer Success
      • Mar 2020 - Jan 2021

      - CS Manager for Onboarding team; - Responsible for implementing financial services (Open Bank, Billing, Contact Suppliers), Brazilian tax services; - Manage a team with an average of 7 Onboarding Clients/month. - CS Manager for Onboarding team; - Responsible for implementing financial services (Open Bank, Billing, Contact Suppliers), Brazilian tax services; - Manage a team with an average of 7 Onboarding Clients/month.

    • Brazil
    • Technology, Information and Internet
    • 1 - 100 Employee
      • Nov 2018 - Mar 2020

      - Retain churns;- Account Executive for Higher MRR Enterprise Strategic Customers;- Specialist and reference for business processes and sales strategies.

      • Jul 2018 - Oct 2018

      - Business Account Executive from active prospecting of inbound customers, product presentation and architecture, to contractual signature; - Created of the company's International Business area - From the creation of a communication rule, campaigns, recording support videos for YouTube and landing page, all commercial aspects, implementation and support of foreign customers (English and Spanish);

    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
      • Jan 2016 - Dec 2016

      • Key Account responsible for the whole process since comercial negotiations until SOP for VW Braking System and Electronic System;

      • Mar 2014 - Jan 2016

      • Key Account responsible for the whole process since comercial negotiations until SOP for Honda and Toyota Braking System;• Comercially develop new businesses, identify potential opportunities, in order to achieve and/or exceed sales targets, profitability and customer needs;• Comodity price readjustment negotiations of existing products.

      • Nov 2012 - Mar 2014

      • Assistance to all key accounts responsible for VW, Ford, Toyota, Honda, Hyundai and Fiat in the preparation of commercial proposals, and responsible for the organization of documents related to the negotiation process, organization of meetings and audits.• Responsible for executing the department's bureaucratic processes.

Education

  • Fundação Getulio Vargas
    Master of Business Administration - MBA, International Business and Comex
    2019 - 2021
  • UNICAMP - Universidade Estadual de Campinas
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2016 - 2016
  • UNICAMP - Universidade Estadual de Campinas
    Bachelor of Business Management, Business Management
    2011 - 2015
  • Eisenhower Middle/High
    Middle School Diploma
    2004 - 2007

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