Regional Manager

• Feb 2023 - Present

Director of Property Management

• Jul 2021 - Aug 2022

Oversee assistant property managers, maintenance and the administrative teams. Continually assess standard operating procedures to ensure business processes are both effective and efficient. Create financial goals for leasing agents and assistant property managers and track performance successes and opportunities. Monitor occupancy, rent collection and cost control to ensure the financial stability of properties. Collaborate with and advise company owners on all property level activities and issues. Provides management, direction, and leadership to ensure the properties in the portfolio group are operated in accordance with company objectives. Show less

Senior Logistics Manager

• Aug 2017 - Aug 2022

Strategically led the acquisition and management of $30M worth of assets located across the Eastern United States. Established a proficient and highly-engaged team of 12 Logistical Coordinators through strategic talent development including training, mentorship, and performance evaluations. Oversaw and directed all activities associated with the acquisition, disbursement, and tracking of collaterals required to restore any cellular infrastructure and utilities damaged by natural disasters. Prioritized and assigned tasks to specific team members and governed base camps located across multiple states. Cultivated and strengthened vendor relationships and meticulously tracked services and asset acquisitions in order to expedite billing and invoicing activities. Show less

Property Manager

• Jun 2019 - Oct 2020

Deliver strategic leadership and operational oversight to a dynamic portfolio of 312 rental properties while delivering superior customer service to all owners and tenants involved in transactions. Draft and author legal documentation including leases, PMAs, and other required contracts. Conduct routine inspections of properties to ensure for complete compliance to all quality and safety standards. Identify and quickly rectify and maintenance needs for successful property renewals or new property onboarding. Informed quality decision making of property owners by delivering key insights and recommendations for annual and monthly budgets that maximize profitability. Enforced complete compliance to all guidelines stipulated by HOA or condo associations for all related properties. Oversee all phases of capital expense projects to monitor compliance to contract stipulations, quality standards, and established deadlines. Generated CMAs in order to evaluate current rental income amounts in relation to market status. Show less

Commercial Real Estate Broker, Property Manager

• Jul 2015 - Oct 2018

Spearheaded the formulation, launch, and continued growth of the Property Management function of the organization. Constructed a foundational portfolio of 11 properties and partnered closely with each client to achieve greater NOIs through annual improvements and accurate management of capital expenses. Reviewed and analyzed a range of contractor bids for each unique capital improvement project in order to identify solutions that maximized ROIs while ensuring for the delivery of top-quality end products. Developed, drafted, and oversaw annual budgets including resource allocation. Created a master schedule of facility inspections to enforce complete compliance to all safety and building code regulations. Show less

Store Manager

• Oct 2011 - Dec 2013

Drove efforts to achieve core mission and objectives of the organization for continued growth and profitability. Cultivated a highly-invested and top-selling team of personnel through hands-on talent development including training, mentorship, and routine performance evaluations. Focused on exceeding all established sales goals on a routine basis through engaging sales tactics and methodologies. Drove efforts to achieve core mission and objectives of the organization for continued growth and profitability. Cultivated a highly-invested and top-selling team of personnel through hands-on talent development including training, mentorship, and routine performance evaluations. Focused on exceeding all established sales goals on a routine basis through engaging sales tactics and methodologies.

Office Manager

• Sep 2009 - Sep 2011

Dynamically led all daily activities, short- and long-term initiatives, and special projects associated with the operation of a high-volume, fast-paced office. Controlled organization-wide accounting and reporting functions with complete accuracy. Employed a hands-on approach to supervising accounts receivable and payable, and conducting weekly payroll for the entire workforce. Dynamically led all daily activities, short- and long-term initiatives, and special projects associated with the operation of a high-volume, fast-paced office. Controlled organization-wide accounting and reporting functions with complete accuracy. Employed a hands-on approach to supervising accounts receivable and payable, and conducting weekly payroll for the entire workforce.

Property Manager

• Aug 2007 - Aug 2009

Daily operations for two separate properties including revenue collection as well as executing necessary protocols for tenant delinquencies. Prepared monthly/quarterly budgets and other financial reports as well as maintaining compliance procedures. Maintained vendor relationships, executed hiring, training and retention of both leasing staff and maintenance personnel. Provided a great quality of life for all residents and increased renewal rates by 64% Daily operations for two separate properties including revenue collection as well as executing necessary protocols for tenant delinquencies. Prepared monthly/quarterly budgets and other financial reports as well as maintaining compliance procedures. Maintained vendor relationships, executed hiring, training and retention of both leasing staff and maintenance personnel. Provided a great quality of life for all residents and increased renewal rates by 64%

Stylist

• Jun 2005 - Jun 2007

Provided exceptional customer service to my clientèle by utilizing my creativity and knowledge to enhance each individuals' appearance. Provided exceptional customer service to my clientèle by utilizing my creativity and knowledge to enhance each individuals' appearance.