Experience

METKA EGN

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 300 - 400 Employee

• Human Resources Advisor at METKA EGN

  • Nov 2022 - Present



Primark

• Ireland
• Retail
• 700 & Above Employee

• • Jun 2020 - Nov 2022

• • Dec 2016 - Dec 2021

  - Managing staff, satisfying customer inquiries, and offering appropriate solutions. - Introduced a group training method that optimized new recruiters’ grasp on the company’s standards in two rather than the company’s mean of five days.- Planned and executed initiatives to mitigate costs of Soiled and Damaged (inventory) by 37% for my department. - Managing purchase orders to enhance stock inventory and sales activities. Elevate the floor’s performance by 48% in terms of both customers’ satisfaction and store standards.- Voted twice as employee of the quarter for my dedication, competence, conscientious performance, excellent customer service and successful efforts of staff retention. Show less



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Supervisor

  • May 2021 - Oct 2021

  - Mentored and trained the team to drive sales, by also prioritizing to reduce turnover. - Decreased overtime by 3% through optimizing team utilization rates. - Improved customer satisfaction by 20%, with current satisfaction rates at 90% compared to 70% from last year, by attending to customer feedback and delivering weekly team training meetings which enhanced team morale. - Mentored and trained the team to drive sales, by also prioritizing to reduce turnover. - Decreased overtime by 3% through optimizing team utilization rates. - Improved customer satisfaction by 20%, with current satisfaction rates at 90% compared to 70% from last year, by attending to customer feedback and delivering weekly team training meetings which enhanced team morale.