Experience

Sirma Business Consulting (SirmaBC)

• Bulgaria
• Banking
• 1 - 100 Employee

• Business Analyst

  • Jan 2007 - Present

  Core banking systems implementation and support, in domestic and international projects. Preparation and analysis of migration data. Description and optimisation of current processes. Analysis and description of To-Be processes, preparation of Project plans, BRDs, Entity-relationship diagrams, Activity diagrams, Mockups, Data Flow Diagrams, Requirements Traceability Matrix, Change requests, etc. Designing and performing end-to-end functional testing. Setting up and implementing new bank products and services. Providing training. Parametrization and implementation of Customer Relationship Management system Siebel. Creating and deploying MS SSIS packages. Creating and deploying reports in MS SQL reporting services. Show less



Datamax JSC.

• Bulgaria
• IT Services and IT Consulting
• 1 - 100 Employee

• Specialist card centre

  • Nov 2005 - Jan 2007

  Maintaining contacts with client banks; card system issues analysis and resolving. Involvement in development, testing and technical documentation preparation of new card system versions. Maintaining contacts with client banks; card system issues analysis and resolving. Involvement in development, testing and technical documentation preparation of new card system versions.



Hebros Bank

• Banking
• 1 - 100 Employee

• • Sep 2004 - Nov 2005

  Receiving and processing all issues, complaints and recommendations within the bank; cooperation with other departments and teams regarding their resolution.Preparing and providing information to the members of the quality committee for the respective cases, and proposing possible solutions.

• • Sep 2003 - Sep 2004

  Participation in the preparation and transition of Hebros Bank to new organisational structure and new banking software.Definition and implementation of the new procedures and processes in collaboration with the respective functional teams.Involvement in managing the new processes implementation, and business users support.Training of the employees.



Hebros Bank Veliko Tarnovo Branch

• Veliko Tarnovo, Bulgaria

• Corporate Clients Specialist

  • Jan 2002 - Sep 2003

  Providing complete attendance to retail and corporate customers regarding foreign and local currency transactions. Foreign currency funds transfers via SWIFT, and local currency transfers through RINGS. Cheque issuing and transactions. Foreign exchange deals. Loan applications acceptance and evaluation. Preparation of periodic references and reports. Providing complete attendance to retail and corporate customers regarding foreign and local currency transactions. Foreign currency funds transfers via SWIFT, and local currency transfers through RINGS. Cheque issuing and transactions. Foreign exchange deals. Loan applications acceptance and evaluation. Preparation of periodic references and reports.



Hebros Bank, Veliko Tarnovo Branch

• • May 1995 - Jan 2002

  Responsible for the organization and the performance of the foreign currency activities at the branch- attendance to retail and corporate customers.Preparation of currency exchange rates and performing foreign currency and cheque transactions, foreign currency funds transfers through SWIFT. Periodic references and reports.

• • Jul 1993 - May 1995

  Accounting services to retail and corporate customers dealing with local and foreign currency transactions.