Experience

Clarity Experiences
• United States
• Events Services
• 1 - 100 Employee
• Director of Exhibits

  • May 2021 - Present


Ireland Presentations, Inc

• United States
• Events Services
• 1 - 100 Employee

• Meeting Event Planner

  • 2019 - 2020

  Ireland Presentations is a leading expert in the planning & management of corporate conferences, meetings & events. Their expertise includes project standards & strategy, conceptualization & design, project management and contract negotiations. Joanne and her team of A-Plus players continue to produce successful internal company meetings and customer facing programs nationally and internationally. Ireland Presentations is a leading expert in the planning & management of corporate conferences, meetings & events. Their expertise includes project standards & strategy, conceptualization & design, project management and contract negotiations. Joanne and her team of A-Plus players continue to produce successful internal company meetings and customer facing programs nationally and internationally.



Waldorf Astoria Monarch Beach Resort & Club

• United States
• Hospitality
• 100 - 200 Employee

• Group Sales Coordinator

  • 2018 - 2019

  Monarch Beach Resort has earned a few of the most prestigious distinctions in hospitality including AAA Five Diamond, #1 Restaurant in Orange County by Brad A Johnson of the OC Register (Bourbon Steak Orange County, a Michael Mina Restaurant) and Modern Luxury's Best Resort Spa Experience. ● Create Contracts, Proposals, Addendum's, Letter of Guarantees and Invoices for Clients. ● Coordinate all reservations in multiple outlets. ● Communicate effectively with clients on behalf of Account Directors and Sales Managers. ● Create and manage the inventory of all collateral and giveaways for clients and sales trips. ● Set up show rooms and meeting rooms for site inspections. Show less



Lyon Living

• United States
• Real Estate
• 100 - 200 Employee

• Leasing Consultant

  • 2017 - 2018

  ● Consistently achieved all weekly sales goals set by Management. ● Reviewed leases and client information to ensure they meet all necessary standards in order to generate revenue and maintain occupancy levels. ● Completed file audits on renewals, transfers and new leases for accurate and up to date information with attention to detail. ● Communicated effectively with future residents, residents, vendors and team members to insure an excellent experience. ● Answering phones and replying to emails in a timely manner. ● Upheld community standards and policies at all times in order to provide a positive and fair outcome. Show less



Davenport Partners

• United States
• Real Estate
• 1 - 100 Employee

• Project Administrator

  • 2015 - 2017

  ● Managed multiple property matters while following up and communicating effectively with tenants and vendors. ● Coordinated vendors for tenants and building improvements for six property locations. ● Completed file audits on new and current tenants, updated all listings, and toured prospective tenants. ● Full cycle Accounts Receivable and Accounts Payable for six properties. ● Provided direct administrative support to investment partners and property directors. ● Managed multiple property matters while following up and communicating effectively with tenants and vendors. ● Coordinated vendors for tenants and building improvements for six property locations. ● Completed file audits on new and current tenants, updated all listings, and toured prospective tenants. ● Full cycle Accounts Receivable and Accounts Payable for six properties. ● Provided direct administrative support to investment partners and property directors.



Ruth's Chris Steak House

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Manager

  • Jan 2014 - Sep 2014

  ● Managed over $115,000 in beverage inventory. ● In charge of maintaining inventory sheets, Cost of Goods Sold and all beverage menus in-house. ● Reported and tracked daily sales, labor and payroll. ● Managed daily operations of the restaurant to generate max revenue. ● Handled and responded to all guest and team members’ matters to ensure satisfaction. ● Managed over $115,000 in beverage inventory. ● In charge of maintaining inventory sheets, Cost of Goods Sold and all beverage menus in-house. ● Reported and tracked daily sales, labor and payroll. ● Managed daily operations of the restaurant to generate max revenue. ● Handled and responded to all guest and team members’ matters to ensure satisfaction.



Kimpton Hotels & Restaurants

• United States
• Hospitality
• 700 & Above Employee

• Restaurant Manager

  • 2012 - 2014

  ● Communicated clearly and effectively with all guests via email, telephone and in-person. ● Assisted the Banquet Manager in the process of implementing and executing BEO (Banquet Event Orders). ● Supervised and led banquets up to 300 people. ● Held daily meetings to inform staff of all necessary job responsibilities for their shift. ● Managed multiple dining rooms, bars, and room service simultaneously. ● Developed side work and job responsibilities for all FOH (Front of House) employees. ● Continuously worked with the BOH (Back of House) to ensure guest expectations were exceeded. ● Reviewed and addressed feedback from social media sites with staff. ● Communicated effectively with all guests to ensure expectations were exceeded and leaving guests with a positive lasting impression. ● In charge of maintaining and updating The Starlight Room website with accurate information at all times. ● Responded to guests concerns and reviews in order to turn challenging situations into positive outcomes. ● Involved in all aspects of rebranding The Starlight Room evening venue during their major transition. Show less