Experience

NAVIS

• United States
• Hospitality
• 1 - 100 Employee

• Reservation Sales

  • Dec 2013 - Present

  •Selling & booking reservations for resorts, vacation rentals & property management companies •Effectively manage and maintain call efficiencies •Increase client product knowledge through self-education, workshops & certifications in between calls •Selling & booking reservations for resorts, vacation rentals & property management companies •Effectively manage and maintain call efficiencies •Increase client product knowledge through self-education, workshops & certifications in between calls



ibex

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Senior Advisor

  • May 2012 - Apr 2013

  -Worked in Technical Support for Apple desktop and portable computers -Guided callers through troubleshooting steps over the phone -Researching and gaining knowledge about emerging issues with the Apple operating system -Provided great customer service in assuring customers that their issue would be resolved -Worked in Technical Support for Apple desktop and portable computers -Guided callers through troubleshooting steps over the phone -Researching and gaining knowledge about emerging issues with the Apple operating system -Provided great customer service in assuring customers that their issue would be resolved