Customer Service Representative

• Jun 2023 - Present

Inside Sales Support

• Jun 2022 - Aug 2022

Duties and responsibilities: • Sales order entry for various MOWI locations from British Columbia, Canada East, New Foundland, Miami and European using Microsoft Excel and Infor M3 (ERP system) • Answering inbound calls and emails from customers • Provide support to sales teams such as customer credit processing, PO creation, sales order processing and all other duties as required. Duties and responsibilities: • Sales order entry for various MOWI locations from British Columbia, Canada East, New Foundland, Miami and European using Microsoft Excel and Infor M3 (ERP system) • Answering inbound calls and emails from customers • Provide support to sales teams such as customer credit processing, PO creation, sales order processing and all other duties as required.

Production Yield Technician / Assistant Training Facilitator

• Mar 2018 - Aug 2021

Duties and responsibilities: • Conduct/ Assist in the four-day new hires training program. • Motivated the production crews always to do better and enjoy the workplace. • Assess and report a production crew's progress and skill level for a specific job. • Train production crew the necessary skills to perform their jobs safely and efficiently. • Conduct product yield checks, report and resolve any problems that affect productivity. • Gather, analyze and report data for all necessary reports to help productivity and find ways for improvement. • Conduct daily workplace safety inspections. • Gather data on process improvement, food safety concerns, workplace safety to help managers see possible problems that may need action or improvement. • Provide first-aid care to injured employees, assist, and help in filing incident reporting. Show less

Accounting Clerk

• Aug 2014 - Jul 2017

Duties and responsibilities: • Calculate, prepare, and issue accounting documents such as payable vouchers using computerized and manual systems. • Code, total, batch, enter, verify and reconcile book transactions such as accounts payable, advances to employees, stores in transit, advances to suppliers, and bank reconciliation (local and foreign currency) in a ledger or computer system. • Make a necessary journal and correcting entries on the accounts mentioned above. • Coordinate and respond to supplier’s inquiries, maintain good customer-supplier relations and solve problems. • Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying. Show less

Restaurant Supervisor

• Dec 2009 - Dec 2012

Duties and responsibilities: • Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food. • Maintain inventory control, incoming and outgoing deliveries. • Estimate and order ingredients and supplies required for meal preparation. • Establish work schedules and procedures. • Maintain records of stock, repairs, sales and wastage. • Train staff in job duties and sanitation and food safety procedures. • Ensure that food and service meet quality control standards. • Prepare and maintain sales reports, cash disbursement reports, variance reports, inventory reports, petty cash disbursement and replenishments reports. • Do employees’ payroll using the manual (excel) system and operation’s cost control. Show less